this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.
CHANGRUI
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
First of all it was a 3 story hotel and the elevator was not in service and what we found out from people who have been living there for 18 months that was it has been broken for at least a week before we got there. (Luckily we were only there for 2 nights). Breakfast was basically oatmeal or tiny packaged muffins. Nothing to make coffee in the room, could only get coffee in the breakfast area. We also had a problem with the internet service, couldn’t make phone calls or anything using the internet except sometimes you were able to text. Most of the staff that we met were pleasant. The place needs updating. I would not recommend this place at all.
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Jennifer M.
Jennifer M.,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Provides what you need
Hotel was on an industrial estate, but convenient for getting into main highway, or for going into Salem.
Room was spacious, separate bedroom and lounge/kitchen area as well as bathroom.
Breakfast was minimalist, coffee and porrige.
We couldn't get WiFi in our room, and desk staff didnt suggest any way to address.
Karen
Karen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Old, not updated, but cheap.
You get what you pay for. This property was less expensive than others nearby and in exchange for that, it hadn’t been updated in decades. The room was very out of date with old dirty rugs and a mildew smell. The elevator was out of service even though they say that was just temporary. The stairways were very old and dirty. But the staff was nice and the bed was clean. If you want to pay $100 more per night, there are other properties nearby.
Laurence
Laurence,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Roberta
Roberta,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Staff Wonderful, Rooms Need Uo-Dating
The staff was amazing and let us check-in earlier than expected. The condition of the room need updating.
Cynthia
Cynthia,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
Very Tired Property
The service was great
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
The best experience in a long while
Peter
Peter,7 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 23 日
We had a situation where our room was given to another guest. The rooms had to be sorted out according to bookings and then I had to provide my Hotels confirmation number by calling Expedia while trying to check in because the clerk said it looked as if I had cancelled my stay even though my name was registered and my room had been switched with the other guests. It was a mistake on the hotels part I believe. I was also traveling with another person but our room was only set up for one according to the number of towels and pillows that were in our room. It looked nice on the outside but wasn't very updated in our room.
Nicole
Nicole,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 23 日
Carla
Carla,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
Nasty!!!
Dirty and nasty. The room had dirty carpets, the sofa was nasty filled with stains and rips (looked liked it was picked up from someone’s trash) and the bedside table had something that looked like hot chocolate spilled down it, also on the mattress. Everything was either broken down or old.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Ok for a night.
Carolyn
Carolyn,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
impressionnant grand.
emplacement dans zone industrielle, ayez votre google map en fonction! Chambre immense. vrai frigo. propre. Resté seulement une nuit. nous recommandons.
Justin
Justin,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 2 日
Nancy M
Nancy M,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Kat
Kat,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Kat
Kat,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Fernando
Fernando,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Very clean and quiet !
Jocelyn
Jocelyn,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 29 日
There was a roach in my room
Edith
Edith,4 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 28 日
When we arrived they said we had no reservation. I showed them the email confirmation as well as their email saying they looked forward to our stay (sent a couple weeks before our stay). When I tried to speak with the front desk he kept cutting me off, said the emails did mean we had a reservation and showed zero understanding. We had to pay out of pocket for a room as it was late.