The Night Hotel staff were ALL EXCELLENT. From the front desk, to housekeeping, to security - all are attentive, courteous, and super helpful. They make you feel welcome and are incredibly engaging.
The location is IDEAL - although there's some odd characters in the neighborhood they don't bother you. Transportation is easy to get around town by bus, subway, cab, and walking is a delight.
Although the rooms are clean, and the common spaces kept really clean, some of the rooms in the Bronze selection are a bit worn. We didn't stay in the renovated rooms (I think Silver and Gold) so hopefully one day they will get around to renovating the bronze.