2/10 很差
2025 年 4 月 24 日
Nightmare at the Sonder by Marriot Bonvoy Osage
This was a very bad experience. Directions not clear on check in and we were transfered to 4 different people at midnight when we were tired from traveling before we got into our room. Then we discover that the bed was dirty and we had to sleep on top of the sheet because there is no one around for us to get sheets from. They wanted us to go to the linen closet and get our own sheets to change the bed, but there were no sheets in the linen closet. We had one towel for 2 grown adults, the tea kettle did not work and there was no coffee for the coffee pot. Worse of all there was black mold in the bathroom. We asked for compensations for the horrible experience, but we were just yessed to death and ignored. A manager was suppose to call back, but no call. Wow, there are other minor things, but WOW - this was not good by any means.




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