As the title:spotless;Perfect sea view,enough room space,morden decoration,hot front dest......perfect hotel
Arnold
Hotels.com真实住客点评
10/10 绝佳
2012 年 5 月 25 日
非常美麗令人印象深刻的飯店
這是一個在海邊的飯店,每間房間都可以看見海,真的是美極了!很值得來住一晚
ELISA
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Cindy
Cindy,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 16 日
The staff was very friendly and helpful, but overall the hotel was understaffed and it showed. The other item of note was the poor bathroom layout. While I understand constraints in older properties, the bathroom has a small single vanity with no lay space for items while having ample wasted space on the opposite wall.
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Getaway
Amazing view. Cozy place. needs more upkeep - your site pics have been enhanced…
Phil
Phil,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 14 日
Not a Hyatt
It’s fine. What you’d expect from a basic hotel. Certainly not the caliber of a traditional Hyatt. The high point was the service at the front des, especially “Austin” was excellent and the service in the restaurant.
Kimberly
Kimberly,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
This hotel was very nice. The view from the hotel was amazing. We were in room 513 which did not have a view - it only looks at the rooms in front of it. The room was clean. The beds were super comfy. The sheets were quality. The front desk staff was helpful and friendly.
Our only complaint was the noise - the room above us was LOUD. Maybe the floors are super thin because we were awakened every day way before daylight with floor noise over our heads that was well above average noise level.
We would definitely stay here again but maybe look at the rooms to determine a room that has a nice view.
Treena
Treena,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Herson
Herson,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Room not ready when promised
Our reservation was not ready as expected, we finally got in out room at 5:30 pm, after we travelled all day.
Linda
Linda,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Walter
Walter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Sebastien
Sebastien,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
chris
chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Amazing
Marco
Marco,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Struggling hotel with overpriced rates
If I’m paying $850 a night, I expect better service and accommodations than what the local roadside motel has to offer.
This aging hotel fell short of our expectations for the following reasons.
1) The check-in process took 25 minutes. Not because of a line but because of slow service and other upset customers.
2) Upon checking in, you are immediately referred to someone who harasses you about timeshares.
3) The ocean view room we paid extra for smelled musty and the ocean view was blocked by a giant tree.
4) The room had no refrigerator as advertised. No mini fridge was available. This resulted in us having to toss $50 worth of leftovers.
5) The first time we tried taking a shower we noticed the water wouldn’t drain. 9 hours later and the issue was still not resolved.
6) We were provided another room, but it was further away from the amenities and had no ocean view. We were offered no compensation even though we paid more for an ocean view room.
The staff seem unable to make basic decisions without getting a manager involved, who never even has the courtesy to show their face. Overall this was a poor experience and we will not be returning.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Overall disappointment for a high end luxury hotel. Views were the only excellent thing. Staff was not knowledgeable and did not communicate well. Had problems with WIFI and it was not fixed for 24 hours. Was told manager would call me 3 separate times but never received a call. Even at check out, manager was not available. Room was recently remodeled but not really completed, with missing items. Finally, property is old and needs a lot of updates to be considered high end. Over priced. Very disappointed for the money
MARK
MARK,2 晚家庭旅行
Travelocity真实住客点评
4/10 尚可
2025 年 6 月 22 日
Check in time is 4pm. We checked in around 4:40pm but the room was not ready. They could provide any more information but want to charge our credit card immediately.
The ocean view room was obstructed by other building. We could not see sunset view because of the other building in front of us.
We felt like the room was built in the basement. Only one sliding window has obstructed ocean view. Especially when you sit down on the table. You will feel like everything is in the basement.