I had ordered dinner from doordash and was surprised that my room had no eating utensils or for that matter any kitchen utensils. No pus, pans spatulas, spoons, knives or fork. Went to front desk and he supplied me with a set of plastic eating utensils.
Marc
Marc,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 4 日
They had me waiting in the cold
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Quincy
Quincy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 20 日
Ed
Ed,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 11 日
Below par place with an unclean air all around.
Abdul Moiz
Abdul Moiz,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Justin
Justin,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Nice management
LaShawn
LaShawn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
This isn't a hotel, motel etc. The extended stay is exactly as advertised. Let me put it to you this way....it's a diamond in the rough everyone should know about. If you stay at one, you won't be disappointed.
James
James,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 24 日
Staff was excellent and very helpful, property was a little worn, our room was a non smoking but obviously had been a smoking room at some point because of the smell, room furnishings were worn and older. We were just stopping for a quick rest on a long trip so it didn’t affect us that much.
Jody
Jody,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 7 日
TIFFANY
TIFFANY,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Stay was okay basically for the location. No breakfast or ice machine
Carlton
Carlton,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Very nice and cost friendly
Steven
Steven,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Christopher W
Christopher W,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
Noisy
Elizabeth
Elizabeth,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 23 日
No enough soap nor coffee anywhere in the lobby or to make in your hotel room. Cheap blankets and not enough towels for a two night stay or to be equipped with a kitchen. There was not a way to wash even the dishes and utensils I brought from home. I was told this place is for longer stays and I explained regardless I was not moving in. No shower gel or toiletries at all. And front desk pulls down a metal lock door and is not accessible past 10 pm. Horrible and should be removed based on false marketing and pretenses. This is a displacement location.
Lindsay
Lindsay,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 17 日
The sofa bed was dirty key card stop working
Ida
Ida,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 9 日
Stacy
Stacy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Be More Present and Welcoming with Customers
My only thing is THERE IS NO ONE AT THE FRONT DESK...LIKE EVER.
I understand if people get busy and they need to step out...
However, put an electronic bell or buzzer, that people can use to alert you for service when you are away.
It's ANNOYING to have CONSTANTLY YELL for help at the front desk until someone comes.
MONICA
MONICA,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
No frills, no anything.
Since they built the casino in the area the prices of all the hotels has gone way up. We stayed here because the price was still reasonable. There are absolutely no frills. You get no breakfast you get one towel, one little bar of soap. The room smelled of cigarettes, and the decoration was stuck in the seventies. I am writing Extended Stay America off of my list
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Beth
Beth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
curtis
curtis,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
We arrived at 3:10 pm to check in and our room was not ready. Asked if we could give them fourth minutes and they would give us 40% off the room for the night. We went to the mall for an hour and a half and when we returned they still had to inspect the room which took another fifteen minutes. We found that the assistant manager was helping to clean rooms as well. When we finally reached the room all was clean except the table which I wiped down. Next morning someone entered the elevator with two larger dogs as we were exited. Thirty minutes later we went to take our bags to the car and found that the dogs relieved themselves in the only elevator in the building. There were no staff onsite until 10:00 am so the elevator remained that way until staff arrived.
The assistant manager who checked us in and out was great and deserves a raise for all he was dealing with.
Angelia
Angelia,1 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2025 年 7 月 18 日
Big quiet room but no amenities
The experience was one of contrasts. The room was spacious and quiet but also old and worn. The room included a kitchen but surprisingly no cookware. Only one waste basket in the room. The desk trim was falling off. But I slept well and the shower was great. No coffee maker, no breakfast but also no bowls or silverware in the kitchen. Overall it was worth the price but instead of amazing it was a little frustrating in lacking amenities available elsewhere for less.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Shelter in a storm
We were camping but the Rockford area was being hit by bad thunderstorms and under a tornado watch so we needed a quick reservation and were fortunate that there was a room available. We were happy with the cleanliness and spaciousness! We didn’t bring any shampoo so we had to make do with the provided bar of soap but, one night only, not a problem.
We like a super soft bed and this one was quite firm (not rock hard). If we needed to stay a week here, we would have had some bad issues. If you like a firm mattress, you’re golden!