The staff did not allow me to store my luggage for a few hours before I could check in. I just had one luggage and the staff said I could just put the luggage in the common area….so I carried the luggage with me for lunch and before I can check in….
We also saw a bug in the room. It’s also very noisy outside every night at around 4pm. Overall I would recommend paying a bit more to stay in other hotels
The front desk staff during the week day was awesome. Very helpful and accommodating. The guys on Friday night and Saturday morning very rude. Looks like some upgrades were attempted but not followed through. The tub facet was ready to fall off and you needed 2 hands to activate the shower due to the instability of the facet. Carpet in rooms and hallway was not the cleanest and stretched. Bathroom door was all beat up and paint chipped. The shuttle service was poor. Most of the time you could not connect with the driver and the vans were filthy.
BEV
BEV,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
guest experience
my experience was good
Cecil
Cecil,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
Sam
Sam,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 9 日
Lilybeth
Lilybeth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Excellent
Everything is ok.. The only problem is the noise beside my daughter’s room. But the hotel itself is very nice and i wouldnt mind going back if there’s another chance.
karina
karina,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Great Amenities and Convenient
Great hot breakfast and airport shuttle is convenient. Although it may take 40 minutes for pickup at the Toronto YYZ airport.
Stephanie
Stephanie,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
i
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Great location and shuttle
Disappointed that there was no continental breakfast offered. There’s a small store near the checkout counter that is self serve in à la carte very expensive and not fresh.
Jules
Jules,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 5 日
Ravi
Ravi,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Christopher Akinola
Christopher Akinola,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
Abdirahman Mohamed
Abdirahman Mohamed,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 2 日
Faulty Tv not Working.
During my stay on August 31st in Room 241, the TV wasn’t working. I called reception at 8:32 PM, and maintenance came up, checked it, and said he’d be back in 10 minutes. He never returned, and the issue was never fixed.
I complained when I checked out and the receptionist said there was no note or complaint
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
Sub par
Staff was friendly and nice.
Breakfast was also nice.
Rooms extremely noisy. Overall dirty and old.
Missing lock on door.
Will not stay there again.