Pestana Carlton Madeira Ocean Resort Hotel

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Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of Funchal Marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • Pool bar

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY1,492
CNY1,582 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for CLASSIC CITY VIEW – SGL Use

A hotel room with a large bed, a desk with a computer, a chair, and a view of the sunset through the window.

CLASSIC CITY VIEW – SGL Use

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

Minibar, in-room safe, iron/ironing board (on request), WiFi (free)

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, City View

A hotel room with two beds, a desk, a chair, a sofa, and a large window with a city view.

Classic Double or Twin Room, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

A balcony with wicker furniture, a small table, and a view of a swimming pool and hotel buildings.

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Double or Twin Room, Sea View

7.8 out of 10
Good
(17 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite

A hotel room with a bed, two chairs, a small table, and a view of the ocean.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

A hotel room with a bed, a TV, a bench, a chair, and a view of the sea.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double or Twin Room, Sea View

A hotel room with a bed, a desk with a TV, a chair, a small table, and a view of the ocean.

Double or Twin Room, Sea View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Superior Double or Twin Room, Sea View

8.8 out of 10
Excellent
(11 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

A hotel room with a bed, two armchairs, a sofa, a bench, a balcony with a view of the sea, and a large window.

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (Extra Bed)

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room (Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (2 Extra Beds)

A hotel room with a bed, a chair, a desk, a TV, and a large window.

Family Room (2 Extra Beds)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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includes taxes & fees
Oct 1 - Oct 2
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About the neighborhood

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • Madeira Casino - 10 min walk - 0.9 km
  • CR7 Museum - 14 min walk - 1.2 km
  • Avenida do Mar - 14 min walk - 1.2 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Lido Bathing Complex - 4 min drive - 1.6 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Os Arcos Restaurant - ‬1 min walk
  • ‪Pub Number Two - ‬1 min walk
  • ‪Recharge Bar & Restaurant - ‬3 min walk
  • ‪Beef And Wines - ‬3 min walk
  • ‪Taj Mahal - ‬1 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

  • Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of Funchal Marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 333 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 15 per day)

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Library
  • Fireplace in lobby
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health Spa. Services include massages.

Dining

Arcos - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 15 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3978

Also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?

Yes. Self parking costs EUR 15 per day.

Is airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Carlton Madeira Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (8-min walk) is nearby.

What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?

Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?

Yes, there's an onsite restaurant, Arcos.

Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?

Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 15-minute walk from Funchal Marina and 8 minutes' walk from Madeira Casino. Travelers say that the hotel is in a great location.

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Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties, and excellent service. (42 reviews)
  • The hotel's restaurants offered a wide variety of delicious food options, including excellent breakfast and local specialties. (23 reviews)
  • The spa area offers a sauna, steam room, and jacuzzi, providing a relaxing experience. (7 reviews)
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Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Food
Towns
Bed
Walking

Reviews

Verified review

10/10 Exceptional

Great staff, great amenities, great location and just an overall amazing experience. I will definitely stay here again next time I come to Madeira.
Verified review

10/10 Exceptional

Its was a very good experience and the hotel was amazing with kids having to enjoy alot.
Verified review

10/10 Exceptional

Hotel was beautiful and very well maintained. Room was spacious. Gym was a little smaller than most places, but everything else was perfect.
Verified review

10/10 Exceptional

The hotel is amazing, its slightly dated however it has excellent facilities, fantastic enormous range at buffet breakfast. 4 pools, sauna steam, jacuzzi ocean views. Resturants, bars, pub. Rooms are really spacious and very comfy beds. Its the kind of place you could just stay at if you dont want to venture out.
Verified review

10/10 Exceptional

The hotel was great. Good location with restaurants nearby and only a 10-15 min walk into the marina area. Pools were nice and the upgrades for the tennis area will be a good addition. Rooms were great - had a nice view of the ocean. Staff were very friendly and helpful in booking day trips.
Verified review

10/10 Exceptional

The friendliest welcome to the hotel and a great view overlooking Madeira harbour!
Verified review

8/10 Very good

Great breakfast , staff excellent, carpets/furniture a bit dated, great location for easy walk to Funchal centre, overall enjoyed stay.
Verified review

10/10 Exceptional

Clean, friendly and comfortable
Verified review

10/10 Exceptional

Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Verified review

10/10 Exceptional

Clean room, excellent staff. I will definitely come back .
Verified review

10/10 Exceptional

Definitely one of the best places to stay on the island
Verified review

10/10 Exceptional

Wonderful staff. Great service.
Verified review

10/10 Exceptional

Wonderful place. Friendly staff. Clean + lots of amenities. Also, amazing views!
Verified review

10/10 Exceptional

Great property . Beautiful view . We enjoyed the stay .
Verified review

10/10 Exceptional

Great location and lots too do
Verified review

10/10 Exceptional

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Verified review

8/10 Very good

Wonderful location easy walk to restaurants, park and downtown.
Verified review

10/10 Exceptional

Spectacular room/views; excellent service [Front Desk (Trainee) and others; dinning staff cleaning staff, etc. etc.]. The "Festive High Tea" was a major hit and memory for us and our Grand daughter and Kids Club and staff were truly exceptional!
Verified review

10/10 Exceptional

Very nice hotel but needs a little upgrading but all very satisfactory and comfortable
Verified review

10/10 Exceptional

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Verified review

10/10 Exceptional

Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Verified review

10/10 Exceptional

LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there
Verified review

10/10 Exceptional

Nice staff and beautiful view and nice swimmingpools
Verified review

10/10 Exceptional

Good location good swimming pool room was spacious
Verified review

10/10 Exceptional

Beautiful hotel, staff very helpful and friendly. The view of the ocean from the balcony was just incredible.