We did not mind that it was being renovated so we could handle that mess. What I do not like is that as soon as we got off the elevator on second floor it's not that things were outdated but the carpets were dirty it smelled weird. Upon entering our room we could not even turn on any lights because it turns out they had unplugged them off so we had to use the flashlight for my phone in order to get at least one plugged in so we can then plug in the rest. The room smell the musty and I am attaching pictures of the wallpaper coming off the wall and the condition of the walls around here etc. Under normal circumstances this would be completely unacceptable to me this was made even worse because my lungs are recovering from a severe illness.
When my daughter and my friend went to go to the ice machine there wasn't one it wasn't working because of the renovations so they told us that we were going to have to go to the Days inn in the other parking lot to get ice thankfully the person working decided to go get it for us because it was after 10:00 that was just dangerous for us to do. For the breakfast where it was called we had to go out the front door around the building back into the building thank goodness it wasn't winter. I normally do not complain and I suck it up when things are not up standards but this went beyond that and I was shocked given this chains excellent standards I definitely won't be returning to the one in Effingham and will be more diligent in the future
Giovanna
Giovanna,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Dirty Room and building
The bed sheets and cover were dirty and smelled bad, floor was sticky and dirty.
Luis
Luis,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
It looked like moisture /mold under the wallpaper on the wall around the a/c unit. Very rundown appearance overall. I was too tired to complain after spending 2 hours trying to check in. At least the beds were clean. Phone lines weren’t working to the front desk. I checked in online with Expedia and accidentally booked the wrong day. The front desk attendant said I would need to contact Expedia to have them change the dates. When Expedia tried to reach out to the hotel the phone only rang continuously with no answer. I had the same problem when trying to contact them about their pet policy. So not only did I have to book another room for the correct night, I probably won’t get my money back because Expedia wasn’t able to get ahold of anyone at the hotel. I filed a request to get a refund but again that will only get approved it they are able to get in touch with anyone at the hotel. Lesson learned to pay more attention when booking.
Ashley
Ashley,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Sixto
Sixto,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 6 日
Coleen
Coleen,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Jordan
Jordan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Business owners very courteous, building needs a lot of TLC! Security not good kinda sketchy wasn't comfortable. Just not my normal.
Heidi
Heidi,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 2 日
Jerold
Jerold,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Mark
Mark,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 29 日
Room very spacious and clean
Ricky
Ricky,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 24 日
The property and rooms are outdated and in need of renovations.
Robert
Robert,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Mary
Mary,1 晚行程
Travelocity真实住客点评
4/10 尚可
2025 年 5 月 20 日
Property was run down - everything appeared to be worn. Ceiling in room was cracked and peeling. Prior attempted repairs looked like a 6 year old worked on it.
Kathryn
Kathryn,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
Para 1 noche bien
Hotel muy viejo aunque bastante limpio
Tenian opcion de alojarnos en una parte mas nueva pero nos mandaron a la vieja, y estaba muy desgasatada moqueta, paredes humedas por haber entradi agua…
Lo bueno es el desayuno variado y la zona si quieres comer hay mucha variedad
Asuncion
Asuncion,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Bad hotel
This hotel should not be on your list. The front desk register had a pitbull dog that got loose and while we were going into lobby to check in. Then when we got to the room the tv did not work. Call the front desk, the man who checked us in came to our room with the pitbull to fix it, but couldn't. So we had no tv. The room was outdated and not as clean as it coild have been. I would not recommend this place to anyone.
Armilitia
Armilitia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Michael
Michael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 8 日
The first room we had had peeling wallpaper with black mold growing on it, we asked for a second room and was given one on the second floor that smelled like cigarette smoke even though it was smoke free we still found mold around the window and after settling in and showering we found cockroaches we called the front desk and asked for are money back because we were going else where we where told only half of are money was to be returned and that the manager told the front desk not to call him again for the night we are very displeased with everything about the hotel.