Check was simple, room was spacious and clean. Beds were comfortable, hot breakfast was decent, coffee was decent. My ONLY semi-complaint was the morning before we checked out we woke up to find a ton of ants all over the place. And that same day, room service made our beds but didn’t put clean linens on them. This was day 3 of a 4 day stay. Other than those two issues the place was great. Kids enjoyed the indoor pool a lot!
Christi
4 晚家庭旅行
4/10
The rooms need to be updated. The air unit is so loud it's hard to sleep, and I woke up continuously due to the vibrations of the system. Also, when trying to check-in thete was no staff at the desk, but a b
Elizabeth
3 晚家庭旅行
8/10
The room smelled, had to buy small air fresheners and place on the A/C unit to blow through them. The deadbolt wouldn't work because it didn't line up with the door jam striker plate. Also, the exhaust fan didn't work in the bathroom.
Larry
2 晚家庭旅行
2/10
Rosa
3 晚家庭旅行
10/10
Staff was friendly and helpful, every day our room was clean and organized by housekeeping, my trip got extended and the front desk rep was very helpful and helped me to meet my need , hotel offer military discount.
One thing that I think it could be better was the breakfast menu every day was the same thing, maybe switching items for customers, it can be boring eating the same thing for 6 days straight.
Overall our experience was perfect.
Nini
2 晚家庭旅行
2/10
This stay was horrible. I regret booking here and didn’t realize how bad it was until after arriving. The room I was in had a full garbage and was not from us, there was no hot water, the TV would not work. The key for one of the side doors would not let us in. The pool was very dirty and had no towels.
Melissa
1 晚行程
8/10
NO HOT WATER!! Luke warm at times but just cold.
Breakfast is on scale 5/10. would i stay again no.
Johnson
3 晚家庭旅行
2/10
THE PROPERTY IS NOT UP TO CHOICE HOTEL STANARDS.
No hot water longer than 3 minute showers, no phone service to call front desk, no TV and front desk lies, and it is hard to get them to come out of the back. When we checked in the lady said the TV service was out but would be on shortly. All night we kept checking back with the different people at the front desk and each one acted like the TV service just went out giving me different stories. Saturday morning the TV was still out and I told the lady that I wanted to know if it was going to be on because we were scheduled for another night. I told her to let me know before check out because I could get a different hotel. She told me that it would on and if not they would discount both nights. The service never came on. When checking out I asked that same lady about the discount and she said she could not give one. She would have to call the manager.
Richard
2 晚家庭旅行
6/10
Carlos
4 晚家庭旅行
2/10
No hot water for our 2 night stay!! We ended up having to endure cold showers. No eggs at breakfast…and I’ll looking sausage. It was graduation at Ft Leonard Wood so no other hotels were available to move to. Will never stay here again!
Cynthia
2 晚家庭旅行
4/10
Jennifer
3 晚行程
6/10
Pool extremely dirty lamp shad was broke in room was charged 25.00 after I was told it was only goin to be held in case of damages. Room keys so t work well had to keep trying over and over.
Elizabeth
2 晚行程
10/10
Daughter was graduating basic training, hotel was recently renovated and nice. Only issue is, not a lot of hot water for showers. Other than that, it was a great place.
Terry C
3 晚家庭旅行
8/10
Rauch
2 晚行程
8/10
Carrie
1 晚家庭旅行
6/10
Marilyn
2 晚家庭旅行
6/10
When checking in the woman at the front desk was nice, cannot remember her name. She left after our check-in. After that each employee we encountered seemed bothered by us for simply asking questions. They were also rude towards my children. The hot water in the bathroom barely worked. Two out of the five of us were able to take a hot shower while staying here.
Cassandra
1 晚家庭旅行
6/10
Went to grab something from the breakfast area on Saturday morning (approx 8am) and there was a bunch of things that were out. No waffles, bread, muffins, and multiple other things.
End door didn’t work to come in from parking lot and when I reported it to the front desk because I thought it was a key issue, she told me the scanner at that door doesn’t work and they should have told me that when I checked in.
Hot water Saturday morning but no hot water Sunday morning for my shower. NONE.
The staff was friendly. The room was clean. The housekeeping staff was very friendly and helpful.
Close to base.
Pool but no hot tub.
Real close to walk to Z Bar & Grill which had great food.
The price was great but next trip I will probably pick somewhere else. I really like to take a shower in the morning to start my day.
Renee
2 晚结伴旅行
8/10
Kimberly
4 晚家庭旅行
4/10
We usually book Holiday Inn express when travelling from Oklahoma to Chicago but this time we took a chance on Quality Inn and it was a fail- when we arrived no one was at front desk- we got to our room finally and unpacked and i noticed a stain on carpet that looked like vOmIT was still in it. Too tired went to bed to wake up and no hot water!! So no shower pissed we went to check out no one at front desk again and finally got someone and asked for managers business card and they did not have one. Over all terrible customer service dirty rooms and we will never stay there again
Deborah
1 晚家庭旅行
2/10
Waited at the front desk for check in for 30 minutes before someone came to check us in and then took 30 more minutes to check us in. No hot water in the building for our entire stay and no elevator to haul our luggage to the second floor. Rooms were not clean. Very loud in the evenings when your trying to sleep.
Travis
1 晚家庭旅行
6/10
Ran out of hot water even just washing my hands. Toilet in my room took at least 3 flushes to get pee down. Was not a smoke free facility. Worker smoking in entrance way right next to the front desk and it smelled horrible of smoke in my room. Pool was dirty and cloudy.