Fine, no breakfast left in the morning even though it was still time for their breakfast to be served.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Monica
Monica,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
Even though we selected a non smoking room, it was clear that smell of smoke was quite evident. Sheets did not smell clean. Breakfast ran out at least an hour before it was scheduled to close. There was no one manning the breakfast area. Customer service was average below average. It was not a good experience
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Yaddy
Yaddy,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
It was ok overall, the employees were really helping and nice. But i think it could use an upgrade and a little cleaner
Leo
Leo,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Better Customer Service!
We never stayed. The staff at the front desk was very rude and needs customer service training. She said she had a toothache when I asked her was she ok. If you aren’t feeling well then you should stay home. Your customer service doesn’t go out the window because you don’t feel good. She didn’t even acknowledge us when we were standing right in front of her. There was also a pipe that burst on the first floor and made a lot of the rooms smell like mildew. She did offer to move everyone to the upper level but we just chose to leave.
Sharnelle
Sharnelle,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Not awesome
I chose this hotel becauae of its ratings and was let down. The hotel is shabby & our bed was not comfortable. Possibly the worst hotel pillows ever - a three on a king bed were different sizes and thicknesses. All the staff we encountered were crabby like they didnt want to be there. They did the bare minimum and it showed. The hotel adveritises breakfast...and did not provide it consitently for our stay, either not having hot items each day or running out hours before the 930 am cut off time. We had to go out for breakfast two days. A bummer of a stay and I wont choose again nor recommend this hotel.
Kelly
Kelly,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Theresa
Theresa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 18 日
I stayed from the 10th to the 13 of June to tap out my fiance for his graduation in the army. The next morning after my first night I went to take a shower but the drain was clogged, so I went to the phone in the room to ask for help and it wasn’t working so I had to walk down to the lobby and ask for assistance. However they just had my room changed. Which was okay with me but the ac was horrible! I tried to wait it out but it was unbearable! Every time I walked out of my room it was colder outside the hallway than my room! Mind you the ac was on its lowest setting. At this point I was a little frustrated because I did not want to change my room again, but there was no way I was sleeping in that heat. So I had went to down to have my room changed again! I asked to speak with a manager MULTIPLE times. For some reason no kind of authority was found. In the last room thankfully was better but some of the lights weren’t working. It was just one thing after another. I’m usually not too picky about where I’m staying but I paid damn near $500 for these ‘rooms’ it was honestly ridiculous. I had talked to someone on three different occasions and left my information three different timesbecause somehow I felt as though no one would be reaching out to me. It’s now the 17th of June and no one has! The customer service was okay they did as much as they could do, but overall I did not have a great stay. Paying that much money but having to change my room twice, horrible to say the least.
Yahnina
Yahnina,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
Michaela
Michaela,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Andreanna
Andreanna,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Almost perfect!
Check was simple, room was spacious and clean. Beds were comfortable, hot breakfast was decent, coffee was decent. My ONLY semi-complaint was the morning before we checked out we woke up to find a ton of ants all over the place. And that same day, room service made our beds but didn’t put clean linens on them. This was day 3 of a 4 day stay. Other than those two issues the place was great. Kids enjoyed the indoor pool a lot!
Christi
Christi,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
The rooms need to be updated. The air unit is so loud it's hard to sleep, and I woke up continuously due to the vibrations of the system. Also, when trying to check-in thete was no staff at the desk, but a b
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
DORA
DORA,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Good stay with a few issues.
The room smelled, had to buy small air fresheners and place on the A/C unit to blow through them. The deadbolt wouldn't work because it didn't line up with the door jam striker plate. Also, the exhaust fan didn't work in the bathroom.
Larry
Larry,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 6 日
Rosa
Rosa,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Staff was friendly and helpful, every day our room was clean and organized by housekeeping, my trip got extended and the front desk rep was very helpful and helped me to meet my need , hotel offer military discount.
One thing that I think it could be better was the breakfast menu every day was the same thing, maybe switching items for customers, it can be boring eating the same thing for 6 days straight.
Overall our experience was perfect.
Nini
Nini,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 3 日
This stay was horrible. I regret booking here and didn’t realize how bad it was until after arriving. The room I was in had a full garbage and was not from us, there was no hot water, the TV would not work. The key for one of the side doors would not let us in. The pool was very dirty and had no towels.
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
NO HOT WATER!! Luke warm at times but just cold.
Breakfast is on scale 5/10. would i stay again no.
Johnson
Johnson,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Not up to Choice Hotel Brand standard
THE PROPERTY IS NOT UP TO CHOICE HOTEL STANARDS.
No hot water longer than 3 minute showers, no phone service to call front desk, no TV and front desk lies, and it is hard to get them to come out of the back. When we checked in the lady said the TV service was out but would be on shortly. All night we kept checking back with the different people at the front desk and each one acted like the TV service just went out giving me different stories. Saturday morning the TV was still out and I told the lady that I wanted to know if it was going to be on because we were scheduled for another night. I told her to let me know before check out because I could get a different hotel. She told me that it would on and if not they would discount both nights. The service never came on. When checking out I asked that same lady about the discount and she said she could not give one. She would have to call the manager.