We were very unhappy.
First: Our room keys were not working. So my wife had to go back down to the front desk which was very far where you have to walk all the way across the Casino from the South Tower to the Lobby in North Tower. The lady at the Front desk could not figure out why our keys were not working. So she gave us another key for different room. So frustrating!
Second: Air Conditioner was not working! It stalled on 82 degrees and kept blowing warm air. We could not set the temps at all. Called but no one showed up. I got a nose bleed the next morning because the room temp was so hot. Luckily we only stayed for one night. Hot water took 10 minutes to get warm, we were rushed to go so my wife had to deal with a cold water shower. My kids who showered after her finally got a warm water shower. Pool is so small.
Shower tub very slippery, don't forget to put the mat on.
Room was good size with refrigerator.
Two stars for:
1. Parking garage was convenient with a working elevator.
2. They have Food court with a Subway that open 24 hr (live saver, when we were starving at 11pm after long drive), Asian food "Just Rice" was the best!! Highly recommend. Gelato and coffee shop was good price at the corner. My kids bought gelato two times during our one night stay. There's also Mexican food that opens late.
Other than that, Plaza is just an Old hotel.
Richeleue
Richeleue,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Shawn
Shawn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Griselda
Griselda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Alexis
Alexis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Monique
Monique,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Jose
Jose,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Anjanette
Anjanette,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Martha
Martha,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
We had a lot of problems. We asked hotel lobby many times. It had wall shower mount leaked, trash didn’t threw away and bed didn’t clean and didn’t change bed sheets every day. Also, refrigerator knob temperature was broken. Tht’s why we had to ask lobby every day to clean the room and throw trash and change bed sheets
Sarah
Sarah,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Jeanette
Jeanette,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Great Stay!!!
Enjoyed my stay except for the noisy room occupants next door! Loved the location convenience to the Fremont St. Friday fireworks was awesome! Staff and service was great! Will be back!