The staff was very helpful and friendly but the conditions of the rooms was very poor a upgrade is very much needed
Shara
2 晚家庭旅行
2/10
I didn't stay. It was bad enough that I wouldn't stay at all.
Michael
1 晚行程
10/10
Heather
1 晚行程
2/10
Horror bed bugs run fast
Talina
3 晚行程
2/10
Suciedad
Ariel
1 晚行程
2/10
The room was completely filthy, shower and tub were not cleaned. Towels smelled as if they had been sitting in the washer for days and thrown in the dryer. Stains all over the carpet. It says no smoking but you can tell people smoke by the horrible smell. Tv did not work or even turn on, the phone in the room which I would have used only in an emergency was completely broken. Pool was not cleaned so I didn’t allow my child to swim. Pictures online show an older resort which I was okay with, being outdated is one thing but being filthy is another. There are a ton of rooms vacant with broken locks and windows. The whole place was very sketch and felt as if it had been used in a horror movie.
Tifanie
3 晚家庭旅行
4/10
This place has seen better days! The pool was the best thing about it. There was trash all around; my husband complained to one worker and some of it was picked up. No one at the front desk knew where the ice machines were. The cold continental breakfast was toast, cereal, yogurt and coffee! AND you had to check in with your room #! Right outside of the pool gate, was a broken, jagged light. We told the front desk about it and a woman walking around with a clip board. We were there 4 days and never saw it fixed!
I would also like to know how Hotels.com can charge a resort fee and then when you check-in they tell you there is another resort fee! We ended up paying another $125 above what Hotels.com told us.
We cannot recommend this dump to anyone!
Lois
4 晚行程
2/10
Room was disgusting, health department should shut this place down.
Did not stay, will never go back.
Filth
Mold
Rot
Just a disgusting place.
Rodney
2 晚家庭旅行
10/10
Second time staying all great again.
angelina
2 晚行程
2/10
Janet
1 晚行程
2/10
wuillys
1 晚家庭旅行
2/10
The rooms need to be updated. Half the electrical outlets didn’t work. The refrigerator didn’t work. There were bugs in the rooms.
真实旅客
3 晚家庭旅行
4/10
Pela relação custo beneficio não da pra reclamar. Porem pelo fato dos quartos terem carpe fica um cheiro muito forte.
Renato
3 晚行程
2/10
Janus
6 晚行程
6/10
Roxanne
1 晚行程
4/10
Stayed for 9 nights. Room smelled like water had been sitting for weeks. The next day,we were all sick. We were sick the entire trip. They was a big space under the door so bugs could come in. We saw 2 Huge roaches and a few small ones in our room. The sheets were stained. Would never stay here again. Breakfast only have boiled eggs, bread and oranges.
真实旅客
4 晚家庭旅行
2/10
Irena
4 晚行程
2/10
Renato
2 晚行程
2/10
Renato
2 晚行程
2/10
Renato
2 晚行程
6/10
Chris
2 晚结伴旅行
10/10
Very relaxed & comfortable place
真实旅客
1 晚家庭旅行
8/10
Nickolis
1 晚行程
6/10
The room was musty but fine. The card system was down when we checked in, so we didn't have room cards. There was a little bit of noise from the neighbors. The chair in the room was wobbly. It could use some love