We were generally disappointed with the hotel and room. There was no terrible single experience, but the room was generally small, the shower was narrow enough that our elbows hit the wall or shower door while showering and and a number of the amenities (closet space, etc.) seemed to be design afterthoughts. The building's hall space is narrow enough that 2 guests passing with luggage was a bit challenging. The grout on the elevator floor is filthy and makes one wonder about the overall cleanliness of the building.
The staff was friendly and welcoming. The free breakfast was good, but certainly not up to the standard of many hotels. We are unlikely to stay at another Hampton Inn and Suites property. I'm surprised the the Hilton name is prominently displayed on room key cards, etc. It doesn't enhance the property nor does it promote an image of Hilton as a premier name in the hospitality industry.
Bruce
Bruce,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
rommel
rommel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Aleksandr
Aleksandr,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Room 103 - 2 issues requiring resolution
Room 103's electronically controlled window coverings not working. Unable to put black out shade down completely so gap of 10 inches allowed outside lighting in
Extremely noisy folks in room above until 1 am. Insulation between floors is necessary to minimize noise level between floors. Clearly audible.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Convenient and priced right
Parent visit to SUNY Binghamton. Location was convenient, rooms were clean, exercise area was clean & free breakfast was nice.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Quick night during a long drive. It was clean and accommodating
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Love the room clean and big bathroom
Hector
Hector,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Mini Vacation
Both Aaron and and Mark were great at the Front desk. Our housekeeper, Stephanie was helpful and spot on cleaning our room as needed.
The pool was cold but enjoyable.
The free breakfast was enjoyable and slightly different each time.
Colleen
Colleen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Great Visit!
The hotel had a beautiful and welcoming lobby. Our room was spacious, clean, and comfortable. Breakfast was very good. The S’mores waffles were a hit with the kids. We would definitely return.
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Catherine
Catherine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
STAY HERE!
Second time we stayed here for a "parent quiet time away from the kids" overnight. Veey quiet but close to eating and shopping, staff is friendly, pool is nice and room is clean. Highly recommended!
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Rebecca
Rebecca,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Quiet
Very nice place to stay, quiet and away from the main routes but close enough to everything. Would have liked if my room had a small table and a couple of chairs to dine in the room. The staff was excellent and the breakfast every morning was outstanding. Would stay again.
Owen
Owen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great stay!!!
Wow!!! This hotel is the best of the chain!!! The staff is amazing, friendly, efficient, and helpful!!! Room was large, comfortable, and so clean!! Breakfast was too notch and well stocked. The attendants were awesome!!! We were so impressed. Hotel felt so clean and smelled fresh and outside area very safe and secure. Nice pool area too!!
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Awesomenes
awesome
very awesome
very very awesome
very very very awesome
very very very very awesome
very very very very very AWESOME!
jennifer
jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Two Night Stay
Staff was very friendly. The floor I was on was undergoing renovations. Bed was very comfortable. One of the lights in the bathroom was not working.
Walter
Walter,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
We were denied rooms because the city has condemned the hotel after a pole burst 6 months ago. We were not given any notice that the hotel was closed and not accepting any guests or business. This let us in a terrible bind as we had no place to stay and we had booked 2 rooms. There was not any attempt by the hotel to inform us of the closure. Also when looking on line the hotel was still accepting reservations even though that hotel was clearly shut down with construction and a large red notice from the city that no one could enter the building.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 17 日
Melanie
Melanie,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
Hotel closed; request for refund
The hotel was closed for sprinkler system replacement work. There was a manager on duty who told us we could not stay there and gave us a couple of suggestions for other accommodations. We had had no prior communication informing us of this change. I request a refund from Hotels.com for $178.04 that was posted to my Apple credit card on 5/28/25.