Hotel.com booked my trip for 2/14-2/16 in advance without knowing that the hotel was shut down.I arrived at 2:45 pm ready to check in and was met by yellow no occupancy stickers on the door and a notice to contact management.The management gave no explanation and told me to deal with the matter through your website.I am so glad I didn't use the option to pay in advance for the full stay or I would've been out of money and had a horrible Valentine's Day experience.I ended up finding a much nicer hotel in the area on short notice.However,I paid $10.00 for an added layer of insurance protection and I need it back.
Christeen
Christeen,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 12 日
No hit water
There was no hot water at all.
Kristina
Kristina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
John
John,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
No hot water … I didn’t even stay
Johnetta
Johnetta,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
The hot water was out
Mike
Mike,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
good
Jiayan
Jiayan,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 27 日
No hot water
christina
christina,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
There was no hot water
Overall my stay was good; the front desk staff was really nice but the only thing that really didn't sit well with me was they there was literally no hot water. That's not the fault of the front desk of course but that did have an impact on my rating.
stephen
stephen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 22 日
Charles
Charles,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Demontre
Demontre,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Robert
Robert,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 9 日
Anna
Anna,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Patricia
Patricia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Clifton
Clifton,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Nice
Very clean and quiet
Shenitha
Shenitha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 5 日
The area it self
Brandi
Brandi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Very Nice!
The room was very clean, no smell, the carpet seemed newer? Very nice bedding. Very spacious room, really enjoyed the stay and would absolutely book here again. The front desk staff was friendly and check in was super easy.
Needed a key card to operate the elevator, which was an added layer of security.
Heather
Heather,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 4 日
Very nice suite,roomy, lots of parking,
A full size mirror would be a great addition.
chareen
chareen,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 4 日
Joseph
Joseph,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Worst stay ever
No hot water locked on the elevator and also the stairwell for about an hour