Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Det mest fantastiske hotel i skønne Carcasonne. Personalet var helt utrolig serviceminded og der var 100% styr på alt.
Restauranten kan også anbefales - fantastisk gormetmad
Jeppe
Jeppe,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Incredible
The most beautiful and unique hotel I’ve stayed in. Absolutely fabulous stay.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Hospedagem dos sonhos
Hotel extraordinário! Se vc quer uma hospedagem histórica inesquecível esse é o lugar! Estrutura impecável! Cafe da manhã dos sonhos com uma vista de tirar o fôlego! Funcionários muito bem treinados!
Ana
Ana,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Good stay, and the space needs a major upgrad
The hotel is located in a special site in Carcassone, both as the UNESCO landmark and for the church it sits next to.
However, the super antiquated beds (mine sank in the middle), the antiquated (and in some cases broken) furniture, barely working AC, and mold and dirt in the cracks of the shower and around the AC unit make it not comparable with its pricing.
This is my second stay. The first was with a group for which we had a discount. And, I wouldn’t stay again until upgrades have been completed.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Beautiful hotel on the walls of the city
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Duane
Duane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 27 日
値段に似合わない!
Yoonhee
Yoonhee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Stefan
Stefan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Top Lage traumhafter Garten und ein Mega Blick
Stefan
Stefan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Shun
Shun,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Great service at reception, weight staff was outstanding, only negative is the shower and tower tub were awkward to use dangerous to get in and out had to be very very careful and I am relatively young and agile.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
Not worth its 5 stars
I’ve stayed before and was absolutely disappointed with my return visit.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
One of a Kind
A very special hotel with great service and a unique atmosphere. We loved every moment of our stay as did our little Italian Greyhound.
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor
Area around toilet was stained dark
Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean
The breakfast was good but not close to what we have experienced in other 5 star hotels
The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine.
I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one