Our stay here was brilliant. It was for my husband’s birthday so I popped a note on the booking form. When we arrived, there were treats in the room for him. The little touches really do make a difference. The spa and breakfast were also great. Fabulous stay! 10/10
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Great hotel
Friendly welcome from staff. Lovely arty hotel in a central area, close to a tube station.
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
sam
sam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Good and Clean
It was a clean and relatively modern hotel. The room was a bit small for 4 people, but perhaps that's standard for London. Regardless, we had a good trip.
I wish there was more variety for the breakfast buffet.
Charles
Charles,10 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Excellent location and lovely hotel. Very good service.
Mark
Mark,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Hans Petter
Hans Petter,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Delayed check in
The check in was slow the staff were not accommodating with the customers We were in the hotel 30 min before check in and we waited until 3 pm to check in. We were informed that our room was not ready @ 1445 then we stayed in the lobby. We notified them that we have a graduation to attend@ 1600 and up until 1515 no one has came to us to update then I initiated to ask them @ 15:20 and the male staff (indian) was not concerned and told us our room is not yet available. I challenged him since it was almost 30 min late from our check in and we need to prepare and attend the graduation. It was at this instance when he took effort to check his computer to find out that our room was ready. We managed to have our room 1530.
Grace
Grace,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Stay 19th July 1 night
The hotel is spotlessly clean in an excellent location. The breakfast was lovely with plenty of choice. Unfortunately the air conditioning was faulty and did not work throughout our stay. The hotel staff tried resetting it but this did not work. We were unable to move rooms as the hotel was fully booked. We were provided with a fan however this blew hot air around and so the stay was not as comfortable as we would have liked and had a disturbed sleep. That being said I would stay here again.
Nina
Nina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Lloyd
Lloyd,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Neil
Neil,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Youll enjoy it here
Reception had time for us. Very helpful and always available. Great room and breakfast is exceptional, too much to choose from! Swimming pool super and great after days shopping. Bar area nice to relax in at end of day
Duncan
Duncan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Good option for our family of 4
My 75 year old mom , 17 and 13 year old daughters were in Europe for their first time. This was a great hotel for us. Very spacious for a group of 4. All the modern conveniences. The location was near 2 metro stops. It was an easy walk with luggage to the Elizabeth line stop to get to Heathrow. Also we left an item behind. i was able to contact the hotel and received a quick response to coordinator shipping the item to us in the United States. (Thank you Svetlana).
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
London trip
Check in was simple, left bags and went to explore. Room was nicely appointed, air con however kept tripping out and at one point it was uncomfortably hot. Asked for a fan, duty manager came up and reset aircon - did seem to work but took an age to cool the room.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
stuart
stuart,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Sadly I didn’t get the room I paid for as I did request a room on first floor
They did there best
Cheryl
Cheryl,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Great place to stay
Lovely quirky hotel, very clean, friendly staff. Great ameneties in the rooms.
Food in the downstairs bar was really good as was breakfast. Pool was lovely and a real treat in the middle of London!
Bathrobes were provided in the rooms and spa however ..... I think a fair few have shrunk, I'm a size 16 and the two that I used barely met in the middle which was a little embarrassing.
Only negative (if you can call it that) the pillows were really hard and a bit uncomfortable, in all fairness I didn't speak to anyone to find out if there were any alternatives, but I would if I stayed again.
I would definitely recommend this hotel and would love to stay there again!