Extremely CLEAN hotel! Staff is friendly and the pool and hot tub were open late!
Dennis
Dennis,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Velma
Velma,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Good stay
Decent stay. Hot tub was cold but staff fixed it promptly. Staff was very accommodating and nice.
Allyn
Allyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
It was a good room the only thing i didn't like was the shower head,, my shower had the attachment thing
Lois
Lois,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
One handyman short of a nice hotel
Decent hotel... room floor was sticky, room had an odd smell, remote control was something crusty on it. Bathroom shower was falling apart and had what looked to be mold. Overall staff was nice but seemed short-staffed.
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
7 day stay
Staff was friendly, housekeepers were great & friendly, Pool was warm.
My only complaint was last year we stayed here for one night with our kids hot tub had cold water theyvwere ordering part, this time pool was warm hot tub was cold. They told us this time they ordered the part again. So not sure. Every thing was great!
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Rough check in
Had hard time checking in. Clerk couldnt figure out my hotel.com reservation so had to pay again which caused a double pymt. Then as we were filling up the hot tub we saw ants coming out from the hot tub. Lady came up and sprayed them and cleaned the tub. It was fairly quiet but dated for sure.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Cassandra
Cassandra,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Room cleanliness disappointed. Pool and hot tub not warm enough in my opinion. Second time there for time with granddaughters we enjoyed both times but was better the first time for me and grandma we like a good hot hot tub. Granddaughters even complained about the colder temperatures. Breakfast was good but no where near like first time.
Randall
Randall,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Dane
Dane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Josh
Josh,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Weekend getaway
Nice, comfortable room. Hotel was pretty quiet and a place I would stay again. Lots of restaurants options around the area. My only complaint was the hot tub by the pool isn’t in service. There was a couple that was really bothered by this that I felt bad for. People work hard and it would’ve been nice for them to have known that the hot tub wasn’t in service prior to booking. Overall it was a nice stay & I do recommend this hotel. Very reasonably priced as well.
Cory
Cory,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Mixed bag
1 - Dog friendly 2- hot tub not working and probably not working for a while 3 - did not have yogurt every morning, which is all I wanted for breakfast 4 - tired looking and feeling 5 - my non-smoking room often smelled like smoke due to the way the ventilation worked 6- did not clean parking lot of snow and ice 7-good location for the I-69, 30 min from Fort Wayne 8-multiple fast food restaurants walking/driving distance 9-walking distance to both Walmart and Aldi 10-workout area is a repurposed closet 11- bed was comfortable 12- could open window
Lisa
Lisa,12 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Luis
Luis,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 19 日
Cold drive for no hot tub!
I went there because it was closest hotel with a hot tub. When i got there in the freezing icy road conditions, I asked where it was. Manager said it was not working and gave me a jacuzzi room, which was okay, but room wasn't as clean as it should have been. Not enough of an upgrade as I hoped. Staff was nice. Breakfast? Meh.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 30 日
Unfortunately we did not have the best experience. We looked into a room due to having water issues at home, we were still unable to have a decent shower due to barely having luke warm water. We even tried at different times to check if it got any better, never got any "hot" water. We weren't notified the pool/hot tub area wasnt available, that was another reason we chose this hotel. Also, just no breakfast variety. Staff was friendly but unlikey to choose here for a stay in the future.
Alexandria
Alexandria,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Patricia
Patricia,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 21 日
Broken hot tub.
We booked the room because the facility had a pool and hot tub. When we arrived, we went down to the pool area (which was freezing), and started to get into the hot tub. It was ice cold. We asked the desk what was up with the hot tub, and they said the heater wasn’t working. They should have told us that when we booked the room.
Nancy
Nancy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 20 日
We have stayed at this location multiple times and will not be returning. Each time the pool and hot tub were freezing cold with no working jets. They offer free breakfast but ran out of coffee for 2 mornings. Staff lack customer service skills, needs improvement and is barely present at front desk.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 20 日
Would stay again.
Overall stay was great. Check-in process was odd. I had preregistered but was asked to fill out same information and even put card on file which was already done during preregistration. I think it was a training issue. Highly recommend staying here.
Greg
Greg,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 20 日
Upon checking in nobody was at the front desk. Rang the bell for service and a several minutes a lady appeared. She was dressed in street clothing with nothing to indicate she was an employee, not even a name tag. Pool and hot tub not working at time of visit and it was the only reason I chose this hotel to begin with. Was told because I booked using Expedia nothing can be done for me. I did the “express” check in prior to my arrival. Save your time and just don’t do it because I still had to provide my ID and credit card plus fill out vehicle information when I had already done prior to my arrival including sending in a photo of my ID. My room was on the 3rd floor and upon coming out of the elevator the entire hallway was full of dirty linen and towels on the floor outside all the doors. This was at 3pm, left my room again at 630pm and was still in the hallway on the floor. Room was dirty still, floors dirty, food on lamp shade. Garbage under sink cabinet in bathroom so clearly not swept or clean and toilet paper was in trash in bath still. Bed was clean so that was a plus and no evidence of bed bugs seen.
I booked this stay for leisure, wanted a little getaway since I had a 3 day weekend. Super disappointed with my stay and the amount of money I spent for amenities that were not available.