Rude front desk agent. The 3pm to 11 pm gentleman was great. But the young lady manning the desk from7am to 3pm was very nasty. I had a really bad migraine and she called the room to say that check out was at 11:00 am. I explained to her that I was a stay over and that I extended my stay through hotels.com. She said I needed to come to the desk to extend my keys and I told her that I wasn’t feeling well but I would be down to change my keys. She asked me to come down now and I said “no”. I will be down and moreover I’m not feeling well and my credit card is on file for incidentals. I can’t remember what else she said but it took everything in my being not to cuss her out. She took the customer out of customer service. The 3-11 guy was great and funny, nice, professional.
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Great hotel
Michelle
Michelle,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Clean and comfortable. Room is very small. Okay for overnight, but I wouldn’t want to stay any longer.
Very convenient location.
Joel
Joel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Thomas
Thomas,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
andrea
andrea,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Everything was excellent!
Kenneth
Kenneth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Highly recommend
Hotel was very nice, very convenient, staff was super friendly & helpful. Only complaint I have is the rooms have thin walls & the noise level is high. It seems there’s no sound proofing. You hear above & rooms next to you. Other than that, I would still recommend to stay there & would stay there again. I’ll just bring ear plugs!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Travis
Travis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Misty
Misty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Britney
Britney,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Amazing Family Weekend
The stay was amazing. The breakfast was great. The customer service was excellent, they appeared to be concerned about our comfort. The two ladies who were over the breakfast were very friendly and attentive! The food was very good, fresh and hot. There were things inside of the hotel in the lobby that were very entertaining. I’ll book at this hotel again. I loved my trip!
Donita
Donita,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Tru one
Enjoyed the stay
Patrick
Patrick,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Don't go here.
The breakfast was terrible. I did not eat a thing. Had some juice only. I thought it would be like other Hilton type hotels. Would not stay at another Tru.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
We love a Tru hotel!
Clean, comfortable, amazing staff, family fin in the lobby
Kara
Kara,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
Tina
Tina,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Need to create accessible rooms
Shannon
Shannon,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 30 日
Good location
Allison
Allison,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 29 日
Clean, great bath, black out shades a plus.
Person upstairs must have had a kid doing gymnastics. Floors w/o carpet = sound magnified. No info in rm. about tv operation. With no ice bucket that indicates no ice service.
No reading lamp beside beds on the inside. Small lights above bed dim & can’t reach while in bed. I am in my mid 70’s & the ability to easily turn on a light a safety feature in an unfamiliar place.
Carol
Carol,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Staff was very friendly. Everything was nice and clean.