Lovely staff. If you remember Brittas Empire, or the hotel from Alan Partridge, this is it!
Paul
1 晚结伴旅行
2/10
Room was advertised as having multiple beds, not pull down bunk beds that are not even level when down!! My 13yr old did not get a good sleep as she was constantly rolling to the side. The bed sheets were dirty and stained (see attached), although there were 3 of us, only 2 sets of towels were supplied? No iron in room so had to request one. Only told that spa and pool was permanently closed after we had booked the hotel, and felt that the price point paid was not worth it if this was closed.. very tired and runs down hotel..
David
2 晚家庭旅行
8/10
Martin
1 晚结伴旅行
10/10
Staff friendly efficient,room clean bathroom a plus prefer a soak in a tub .breakfast in restaurant good.we both enjoyed our stay definitely stay again.
John
1 晚结伴旅行
10/10
Dont use hotels that often, but was pleasantly surprised by the Bentley in Lincoln, clean, easy to find, great staff good food, good price.
andrew
1 晚行程
10/10
Very friendly and competent staff.
Excellent parking. Very good food and service. Great value for money.
birgitta
1 晚行程
4/10
bathroom cold tap does not work
had to go down get more coffee tea bags etc
cud not usemobile phone in room nosignal
not very welcoming at breakfast by staff
gentleman on reception lied to me don't like being lied to
Friendly service when we arrived. Amazing and delicious food in both the bar and restaurant. Will definately stay again.
Susan
2 晚行程
8/10
The service was excellent, the food good, good breakfast. Parking free and WIFI good, nice sized TVs in the room, nice sized rooms. You CAN sit in the Martini bar area with your dog to eat your meals. The decor is a bit tired looking, 1990s dated and our dog friendly bedroom as not cleaned to the best standard there was a stain on the carpet that would have been easily enough for someone to get rid off which the correct products. Perhaps puppy pads available to buy at reception would help the housekeeping team, we reported it immediately so we didn't loose our £50 dog damages deposit and the staff were lovely about it. There are large grass verges out in front of the large carpark where you can take your dog out to do their business opposite the McDonalds. Sadly the pool, beauty spa will soon close but the price of the room as good value still. Ask the hotel whats happen about the fitness suite. We would stay again if travelling with our dog to Lincoln as Lincoln seems to not have many dog friendly places to stay!
Helena
1 晚家庭旅行
6/10
The look of the hotel as you pull up is not great it looks very run down.
You have photos of the swimming pool still on show which is closed and you say the gym is still open but it wasnt because of staff shortages.
Room 104 the bathroom door or rotten on the inside of bathroom.
In the bar £6 for a pint of cider in an out of town hotel was expensive.
Room was fine comfortable clean and warm
Gary
1 晚商务旅行
4/10
Booked this hotel for the pool (sports recovery after sons rugby) only to hear after booking that it was permanently closed :( the hotel offered me a free cancellation when i complained which was not very helpful at the short notice we had to find somewhere. Hotel was fairly clean - some grime around the base of the bath and a drippy stain on the main room wall, but bedding and towels were very clean.
Randomly, the element in the kettle was amazingly clean.
Room was very dated, small high up window offering no view at all. Wall panel controlling temperature did not display anything when pressed (although the vent did open on the actual unit) and the cover fell off numerous times.
Shower was either boil-a-lobster hot, or artic cold with not much in-between causing my 12 year old to proclaim its the worst shower hes ever used and extracor fan did not work.
We debated eating dinner in the hotel restaurant but it was completely empty at 7.30pm which is never a good sign so went elsewhere. Breakfast was okay, but nothing too special.
The communication was good by auto-bot i am guessing, and staff were friendly enough.
Sarah
1 晚家庭旅行
4/10
Louise
1 晚行程
10/10
Lovely room. Nice to have a sofa and a fridge in the room too.
Michael
1 晚行程
8/10
Struggle to find the hotel because of Paul and sam posted did manage to find it. The lady receptionist was amazingly friendly and helpful with a lovely quiet room so I had a good quiet night sleep sausages at breakfast could’ve been better and a bit more choice of Continental would’ve been nice.
Claire
1 晚商务旅行
8/10
Lakshay
3 晚行程
10/10
Nice hotel, room ok apart from pillows too soft for me personally. Room a little dated and heat unit very loud and dripping hot tap.
Breakfast was nice but had to wait 10 mins for fried egg, not great on a buffet line. A hasten too add it was busy try avoid 9 am rush in a Sunday morning
We had evening meal which was excellent had the chicken in cream sauce highly recommend
Anthony
1 晚行程
8/10
Stayed for one-night to do the parkrun at Yarborough. Perfect - clean, comfortable, quiet and cheap. I had an excellent night’s sleep!
Victoria
1 晚行程
8/10
Staying one night to visit daughter for her birthday. Booked afternoon tea, which I didn't know they served, to celebrate. The service was first class by the member of staff who served us and we enjoyed the experience. I was asked by the reception when I booked the teas the day before arrival (couldn't do this online as the options are two or four people) if I wanted to pay on the card I had used for booking the room. This hadn't been done as there was a little confusion when I was asked for payment for the teas and I already thought I had paid. The member of staff at breakfast was first rate, friendly yet efficient. I would say the view from our room is a bit gloomy with an electric cable on the lawn but we weren't bothered by the busy road as we used the air-con.
Barbara
1 晚行程
8/10
Very good, convenient to our family, bar and food good
真实旅客
3 晚家庭旅行
10/10
Lovely place to stay for a couple of nights break away. Clean rooms, nice food and friendly staff. The gym, pool and sauna were not in use during our stay, but that didn’t matter to us, as wasn’t something we had time for. Not to far from Lincoln town centre so days out were easy enough to coordinate
真实旅客
2 晚行程
10/10
ELAINE
2 晚行程
10/10
The Bentley hotel is local to us about 2 miles away, on arrival we were warmly greeted and check in was very quick, as i said the hotel is close and this was just a night away from home. I choose a siute for a change and comfort and it certainly was we were spoilt in that siute everything was to hand and very comfortable. We choose to dine in the bar for a change the staff are so friendly the food delicious and well presented and they really couldn't be any more friendly and helpful.In the morning we had breakfast in the restaurant again the staff member was very helpful and explained everything to us, the breakfast was delicious and filling. The check out was very quick and pleasant, all the staff we had contact with were very pleasant and helpful and on the whole a very enjoyable stay
geoffrey
1 晚行程
6/10
Lovely staff, friendly. Comfy beds but hotel very dated and needs refurbishing. Bathrooms very tired.
Breakfast was very good though.