Located in Mérida Centro, Hotel Maya Yucatán offers a warm welcome with dry cleaning services, a gym to keep you active and an outdoor pool for relaxation. Enjoy delicious meals at Cartas a Frida restaurant or unwind with WiFi and the helpful multilingual staff who have left lasting impressions on previous guests.
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
What's nearby
Parque Santa Lucía - 2 min walk - 0.2 km
Mérida Cathedral - 5 min walk - 0.5 km
US Visa Applicant Service Center - 15 min walk - 1.3 km
Yucatan International Convention Center - 2 min drive - 2.2 km
U.S. Consulate General Mérida - 3 min drive - 2.6 km
Getting around
Mérida International Airport (MID) - 18 min drive
Teya-Merida Station - 25 min drive
Restaurants
Bistrola 57 - 3 min walk
Delorean Bar - 2 min walk
La Tratto", Santa Lucia - 3 min walk
Mi Viejo Molino - 2 min walk
Bacab Cerveceria - 3 min walk
About this property
Hotel Maya Yucatán
When you stay at Hotel Maya Yucatán, you'll be in a great location, within just a 10-minute walk of Mérida Cathedral and Paseo de Montejo. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, U.S. Consulate General Mérida and Yucatan International Convention Center are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
78 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Water dispenser
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Mosquito nets
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Window screens
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Cartas a Frida - Onsite restaurant.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida
Frequently asked questions
Does Hotel Maya Yucatán offer free cancellation for a full refund?
Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Maya Yucatán?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Maya Yucatán?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Maya Yucatán?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Maya Yucatán?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Maya Yucatán?
No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Maya Yucatán and nearby?
Hotel Maya Yucatán has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Maya Yucatán?
Yes, there's an onsite restaurant, Cartas a Frida.
What's the area around Hotel Maya Yucatán like?
Hotel Maya Yucatán is in Mérida Centro, a short 5-minute walk from Mérida Cathedral and 8 minutes' walk from Paseo de Montejo.
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Hotel Maya Yucatán Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bed
Shower
Store
Value
Weather
Wifi
Reviews
8/10 Good
Jul 27, 2025
The hotel was good and the staff was friendly.
Gustavo
Gustavo, 13-night trip
6/10 Okay
Apr 7, 2025
Ok for the price!
Ricardo
Ricardo, 3-night trip
10/10 Excellent
Jan 4, 2025
Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
VICTOR BICHARA
VICTOR BICHARA, 3-night trip
10/10 Excellent
Dec 30, 2024
It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Rosa
Rosa, 3-night trip
6/10 Okay
Mar 30, 2025
Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
hector
hector, 3-night trip
8/10 Good
Jan 7, 2025
Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Ulises
Ulises, 4-night trip
4/10 Poor
Jan 8, 2025
Noisy, dilapidated property.
Sandrine
Sandrine, 9-night trip
10/10 Excellent
Jun 6, 2024
It’s right next to main plaza !
You can walk everywhere in downtown!!
Ramon
Ramon, 2-night trip
6/10 Okay
Nov 27, 2024
Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
Raul
Raul, 2-night trip
6/10 Okay
Jun 11, 2024
The pool
Gustavo
Gustavo, 5-night trip
6/10 Okay
Feb 20, 2025
The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people.
They put only three bottles of water for 4 people, I had to ask for a bathroom rag.
The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
Dinorah
Dinorah, 4-night trip
6/10 Okay
Nov 22, 2024
No cold water, toilet not good.
Camilo
Camilo, 2-night trip
4/10 Poor
Nov 14, 2024
I didn’t like anything about this property.
We did not have blankets.
Sheets and pillow cases were stained
Inside curtains were dirty
Air conditioning was not cooling enough
Walls are filthy
Hilda
Hilda, 1-night trip
6/10 Okay
Oct 14, 2024
:|
Milagros
Milagros, 2-night trip
2/10 Terrible
Jan 25, 2025
Do not book a room here !
We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available.
Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Lee
Lee, 5-night trip
6/10 Okay
May 29, 2024
The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Shirley
Shirley, 5-night trip
6/10 Okay
Sep 12, 2024
The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Nellie
Nellie, 5-night trip
2/10 Terrible
Nov 19, 2024
Bad hotel
The staff were super friendly and helpful.
However the hotel needs alot of repair.
The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable.
We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm).
When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue.
The paint on the wooden closet was pealing off extremely bad.
The wooden floors were all warped and a trip hassard with mssing pieces .
The front door was extremely hard to open.
On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable.
The only reason we stayed was because it was late we were tired and where only there for a few days.
Verified traveler
4-night trip
4/10 Poor
Aug 7, 2025
Instalaciones en mal estado que pueden provocar accidentes como pisos sueltos. Habitación que requiere bastante mejoría como aire acondicionado, regadera y estacionamiento. Es muy incómodo que te envíen a solucionar problema de estacionamiento cuando de inicio ya lo tenías.
Dra. Briceyda
Dra. Briceyda, 3-night trip
4/10 Poor
Jul 26, 2025
No me gusto la habitaciónes muy feas y no esta bonito el hotel no me gusto
Diana
Diana, 1-night trip
2/10 Terrible
Jul 18, 2025
La condiciones de los muebles era malo, se se indicó a recepción y no quizo cambiarlo, al bañarnos se salió el agua de la regadera por arriba ,mojando todo el baño como una fuente y al lavarnos las manos en el lavabo este tenia fuga y se salia el agua por abajo.
Se reportó de nuevo y se solicitó el cambio de habitación, hasta que fueron a verlo y confirmaron la situacion nos comentaron que verian si podian cambairnos la habitación, pasando la media noche y nosotros trayendo un niño de 3 años nos quisieron cambiar la habiatacion a otra sucia y con cucarachas pero lo que queriamos era descansar.
En definitiva no lo recomendamos
Rocio
Rocio, 1-night trip
10/10 Excellent
Jul 17, 2025
Muy bueno para el precio
Andres
Andres, 4-night trip
6/10 Okay
Jul 15, 2025
Les hace falta un mantenimiento y limpieza profunda el hotel estaría magnífico.
Lina
Lina, 3-night trip
8/10 Good
Jul 3, 2025
martin
martin, 1-night trip
2/10 Terrible
Jul 2, 2025
Las instalaciones tienen un pésimo mantenimiento, la puerta de la habitación no abre, los muebles están maltratados y con fuerte olor a humedad. No lo recomendaría.