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Hotel Maya Yucatán

3.5 star property
Mérida hotel with outdoor pool and restaurant

Choose dates to view prices

Located in Mérida Centro, Hotel Maya Yucatán offers a warm welcome with dry cleaning services, a gym to keep you active and an outdoor pool for relaxation. Enjoy delicious meals at Cartas a Frida restaurant or unwind with WiFi and the helpful multilingual staff who have left lasting impressions on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking
The current price is CNY269
CNY324 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.2 out of 10
Good
(69 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

7.2 out of 10
Good
(10 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.2 out of 10
Good
(23 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Room

8.0 out of 10
Very good
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • 35 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • 45 sq m
  • Sleeps 2

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • 20 sq m
  • Sleeps 4

Similar properties

Hallway
Hotel Ambassador Merida
Mérida Centro
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,003 reviews
The price is CNY241
CNY290 total
includes taxes & fees
May 19 - May 20
Hotel Ambassador Merida
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About the neighborhood

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 6 min walk - 0.6 km
  • Paseo de Montejo - 8 min walk - 0.7 km

Getting around

  • Mérida International Airport (MID) - 19 min drive
  • Teya-Merida Station - 23 min drive

Restaurants

  • ‪De La Union - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Xoxo Club - ‬2 min walk

About this property

Hotel Maya Yucatán

When you stay at Hotel Maya Yucatán, you'll be within a 10-minute drive of Paseo de Montejo and Plaza Altabrisa. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, U.S. Consulate General Mérida and La Isla Mérida Cabo Norte are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Cartas a Frida - Onsite restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Hotel Maya Yucatán Hotel

Hotel Maya Yucatán Mérida

Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán offer free cancellation for a full refund?

Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya Yucatán?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Maya Yucatán?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Maya Yucatán?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Maya Yucatán?

No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Hotel Maya Yucatán and nearby?

Hotel Maya Yucatán has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Maya Yucatán?

Yes, there's an onsite restaurant, Cartas a Frida.

What's the area around Hotel Maya Yucatán like?

Hotel Maya Yucatán is in Mérida Centro, a short 8-minute walk from Paseo de Montejo and 2 minutes' walk from Parque Santa Lucía.

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Reviews

Hotel Maya Yucatán Reviews

7.2

Good

7.4

Cleanliness

7.0

Amenities

8.0

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Shower
Value
Store
Bed
Weather
Wifi

Reviews

Verified

8/10 Very good

The hotel was good and the staff was friendly.
Gustavo, 13-night trip
Verified

6/10 Good

Friendly staff, the room needs upgrading and not very clean. We had the worst room facing calle 58, disco across the street with music till 3am.
Francois, 2-night trip
Verified

10/10 Exceptional

It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Rosa, 3-night trip
Verified

10/10 Exceptional

Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
VICTOR BICHARA, 3-night trip
Verified

4/10 Fair

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Jorge, 2-night trip
Verified

8/10 Very good

Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Ulises, 4-night trip
Verified

6/10 Good

Stayed in two different rooms. Both should be renovated. Shower leaked at the bottom in one. The other by the pool smelled meldewy/moldy. Looked like it had surface mold that was just painted over. Didn't even have fitted sheets, just regular sheets draped and tucked on the mattress. Pool needs to be cleaned more often and the sides of it scrubbed. There needs to be "Do not disturb" signs available. Gym is terrible, sparse, outdated. Something fell apart while I was using it and another made this loud sound. Staff are lovely though! Good central location. Not all hotels even have a pool at this price. more often
Khalilah, 1-night trip
Verified

6/10 Good

Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
hector, 3-night trip
Verified

6/10 Good

Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Beatriz, 2-night trip
Verified

2/10 Poor

Bad hotel

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
4-night trip
Verified

8/10 Very good

Old hotel but clean
richard, 1-night trip
Verified

2/10 Poor

This place was a total dump. Did not look like the pictures at all! The entire building is in disrepair. Cockroaches, trim falling off the walls, shower head falling out of the ceiling. When I arrived I asked where to park and the receptionists said the parking lot was full. After a brief altercation I was given a coupon for parking directly across the street. The air conditioning didn’t work. The only pleasant thing about my stay was the friendly maintenance guy who got it working. Trust me you would be more comfortable in a jail cell😳
Jennifer, 1-night trip
Verified

6/10 Good

No la use
MISAEL, 2-night trip
Verified

4/10 Fair

The area wa ok,but poor property maintanace ,small rooms,bad condition of the tiles woodlike floor scratced and uneven.
jose, 3-night trip
Verified

4/10 Fair

The towels were old. The door look like was broken into. We had to be asking for floor mat for the bathroom every day. No comfortable mattress just look like a boxspring..
Margarita, 8-night trip
Verified

10/10 Exceptional

Na
Ayari, 1-night trip
Verified

8/10 Very good

.
Abigail, 4-night trip
Verified

6/10 Good

Ok for the price!
Ricardo, 3-night trip
Verified

8/10 Very good

Todo Nice
Rafael, 1-night trip
Verified

4/10 Fair

Unfortunately my experience at this hotel was not good, although the staff was very friendly and helpful, the cleanliness of the room was bad, I found a cockroach on the floor in the shower, the drain in the shower was clogged up, you could see the dirt on the floor behind the toilet, also my friend had to move the bed looking for an earring and she noticed a lot of debris under the bed. There were issues opening the door with the keycard.
Laura, 2-night trip
Verified

4/10 Fair

.
Yoel, 1-night trip
Verified

6/10 Good

Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
Raul, 2-night trip
Verified

4/10 Fair

Noisy, dilapidated property.
Sandrine, 9-night trip
Verified

4/10 Fair

Obviously the picture on the website was taken many many years ago. Room was old and very dirty. AC didn’t work properly couldn’t adjust temperature so when it was on , it was freezing cold. Patio door didn’t lock and it opened onto the rooftop which was accessible from the street. The wall beside the toilet hadn’t been cleaned in years with urine stains and whatever else running down it. The closet reeked of mildew ( so we kept our clothes in the suitcase) and there was a really large black mark ( about a foot long and 6 inches wide) on the wall underneath the tv that suspiciously looked like mold! On the other hand the staff were friendly and accommodating but unfortunately we will never stay there again or recommend it anyone!
Dirty light fixture in bathroom
View from patio door that didn’t lock
Bathroom door
Suspicious mold mark?
Priscella, 2-night trip
Verified

6/10 Good

No cold water, toilet not good.
Camilo, 2-night trip