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Hotel Basan Plaza

3.0 star property
San Juan de Pasto hotel with restaurant, connected to a shopping center

Choose dates to view prices

Hotel Basan Plaza is connected to a vibrant shopping center, offering guests a unique blend of comfort and convenience. Enjoy local cuisine at the free breakfast, unwind with laundry facilities, and explore the on-site art gallery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Front-desk safe
  • Snack bar/deli
  • Refrigerator in a common area
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Elevator
The current price is CNY265
CNY265 total
May 14 - May 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Individually decorated, desk, laptop workspace, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, desk, laptop workspace, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Individually decorated, desk, laptop workspace, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi

Family Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

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  • Free breakfast
  • Free WiFi
  • 24/7 front desk
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9.4 out of 10, Exceptional, 13 reviews
The price is CNY393
CNY492 total
May 15 - May 16
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About the neighborhood

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006

What's nearby

  • Plaza del Carnaval - 3 min drive - 1.5 km
  • Estadio Departamental Libertad - 4 min drive - 2.3 km
  • Plaza de Narino - 5 min drive - 2.3 km
  • Santiago Apostle Church - 5 min drive - 2.3 km
  • Iglesia La Catedral - 5 min drive - 2.6 km

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Asados de Segundo - ‬10 min walk
  • ‪Guadalquivir - ‬4 min drive
  • ‪Cafe Del Parque - ‬3 min drive
  • ‪Hotel Don Saul - ‬4 min drive
  • ‪Mister Pollo Centro - ‬4 min drive

About this property

Hotel Basan Plaza

Hotel Basan Plaza is a great choice for a stay in San Juan de Pasto. Free perks include WiFi, self parking, and local cuisine breakfast daily between 7:00 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:30 AM - 2:00 AM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:30 AM
  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared refrigerator
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (2153 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Art gallery on site
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal costs COP 9000

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Ayenda Basan Plaza

Hotel Basan Plaza Hotel

Hotel Basan Plaza San Juan de Pasto

Hotel Basan Plaza Hotel San Juan de Pasto

Frequently asked questions

Does Hotel Basan Plaza offer free cancellation for a full refund?

Yes, Hotel Basan Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Basan Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Basan Plaza?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Hotel Basan Plaza?

Yes, an airport shuttle is available. The charge is COP 50000 per vehicle one-way.

What are the check-in and check-out times at Hotel Basan Plaza?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near Hotel Basan Plaza?

Yes, there's an onsite restaurant.

What's the area around Hotel Basan Plaza like?

Hotel Basan Plaza is located a short 18-minute walk from Plaza del Carnaval.

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Reviews

Hotel Basan Plaza Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The room was spacious and clean. The breakfast was delicious. The staff was very helpful.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Callum, 1-night trip
Verified

8/10 Very good

Friendly Staff
Juan, 1-night trip
Verified

10/10 Exceptional

Very friendly staff. The room was big and clean.
Matthew, 2-night trip
Verified

8/10 Very good

Problem. Cheap tix quoted 107 000 pesos but I was charged 127500 pesos at check in
miguel, 1-night trip
Verified

8/10 Very good

Hotel 🏨 Bueno y bien ubicado

La ubicación es buena, son súper amables y acomedidos, solo un pero con el olor del restaurante de enseguida! De resto recomendado 👌
Lobby del hotel en el 3er Piso
Desayuno incluido
Vista del balcón
ANDRES A., 3-night trip
Verified

4/10 Fair

El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Francisco, 2-night trip
Verified

10/10 Exceptional

gracias
gerardo g, 2-night trip
Verified

10/10 Exceptional

El hotel muy hermoso comodo y el servicio excelente
ANA, 4-night trip
Verified

10/10 Exceptional

Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Joannis, 1-night trip
Verified

8/10 Very good

ATENCION AL CLIENTE

El Hotel bastante cómodo, la atención del personal muy gentil
Angela, 1-night trip
Verified

10/10 Exceptional

Gracias Hotel Basan Plaza

La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Andres J, 2-night trip
Verified

10/10 Exceptional

Exelente

Exelente gracias espero poder volver en otra ocasión.
Luis, 1-night trip
Verified

10/10 Exceptional

Buena estadia

Buen Hoyel sin contratiempos
Sergio, 2-night trip
Verified

8/10 Very good

La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
ISABEL, 1-night trip
Verified

10/10 Exceptional

Mayu, 1-night trip
Verified

8/10 Very good

Claudia, 2-night trip
Verified

10/10 Exceptional

MARIA, 2-night trip
Verified

10/10 Exceptional

2-night trip
Verified

10/10 Exceptional

Harold, 3-night trip
Verified

8/10 Very good

Luis, 1-night trip
Verified

8/10 Very good

Carlos, 1-night trip
Verified

10/10 Exceptional

Jenifer, 1-night trip
Verified

10/10 Exceptional

Cesar, 1-night trip
Verified

10/10 Exceptional

Liliana, 1-night trip