Surakarta is a wonderful city but here are better hotels.
Hotel beds are wonderfully comfortable but the atmosphere control is poor and service could be more gracious and better informed. The architecture is not functional and the building has high heat load on the face. The AC can't cope in some rooms and in general the communal areas are not well air conditioned and too hot.
The manager gave us a room upgrade when it was clear our room couldn't be cooled below 25 degrees centigrade.
Breakfast is excellent but filter coffee is poor. Overall Swiss hotels need to spend more on their architecture - nice interior design doesnt address functional limitations of the build.
The swiss belhotel rewards program isn't well advertised - despite having adverts on every menu the majority of staff aren't able to explain the conditions clearly.
Scott
Scott,4 晚浪漫旅行
Expedia真实住客点 评
4/10 尚可
2025 年 6 月 11 日
The pillowcases had not been changed and were still in the condition left by the previous guest. The security box battery was dead and unusable.
If you’d like a more detailed review format or want me to expand on these points, I’d be happy to help with that as well.
Miyuki
Miyuki,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Excellent service.
Sri
Sri,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Great, hospitable and helpful staff. Efficient check ini and check out. Room is spacious and clean. Some of the dishes at Room service taste quite good.
Bambang
Bambang,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
The staffs are very kind and polite, especially in front office Ms. Agnes.
Bambang
Bambang,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 9 日
good
Hajime
Hajime,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 27 日
PERRY
PERRY,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 11 日
Highly recommended. We will be back here when we are in Solo. Thank you for your excellent service
Reni
Reni,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 9 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 20 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 24 日
Nathan
Nathan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Tjetria susanti
Tjetria susanti,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 10 日
It was a family weekend gate away, we booked 4 rooms. One of them smells really bad ( cigarettes even though it was non smoking) when we walked in.
The staff was very helpful!! Over to change the room, and She even opened another rooms and have us check make sure we’re happy. She did agree that the room did smell. Thank you for taking the time to care for your guests! My daughter was impressed!
Giza
Giza,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2023 年 11 月 12 日
Agung
Agung,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 8 日
Linna
Linna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 30 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 3 日
kamar besar ,bersih ,staff ramah,aroma kamar sedap se x.
beny
beny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 6 月 30 日
気持ち良く滞在できました。近辺にレストランが少ない事が悩みでした。
??
??,23 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 4 日
Dayangku Farihah
Dayangku Farihah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 3 月 30 日
The loud air conditioning systems and sound insulation of the room are terrible in the hotel room (due to no carpet in the hotel room) and upstairs of my unit repeatedly drags the chair and runs and jumps all day long in the room.
Can't rest and sleep well during stay.