Does Mövenpick Resort Waverly Phu Quoc offer free cancellation for a full refund?

Yes, Mövenpick Resort Waverly Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mövenpick Resort Waverly Phu Quoc?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Mövenpick Resort Waverly Phu Quoc?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mövenpick Resort Waverly Phu Quoc?

Yes, there's free self and valet parking. Parking spots may be limited. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Mövenpick Resort Waverly Phu Quoc?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mövenpick Resort Waverly Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Mövenpick Resort Waverly Phu Quoc?

No, this hotel doesn't have a casino, but Corona Casino (16-min drive) is nearby.

What is there to do at Mövenpick Resort Waverly Phu Quoc and nearby?

Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mövenpick Resort Waverly Phu Quoc also has a private beach, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Mövenpick Resort Waverly Phu Quoc?

Yes, there's an onsite restaurant that offers international cuisine.

Does Mövenpick Resort Waverly Phu Quoc have any outdoor private spaces?

Yes, every room features a furnished balcony.

Mövenpick Resort Waverly Phu Quoc, Phu Quoc: Hotel Reviews, Rooms & Prices

6/10 Good

Oct 24, 2025

Mini fridges barely work and when asked staff argued that they were just coolers (after 24 hours waters were barely less than room temperature, frankly unacceptable). Breakfast was good but restaurants at the resort were insultingly expensive for what you get and were clearly taking advantage of the isolation. Air conditioner could not get the room cool enough which added to the frustration. Many amenities that were supposed to be included carried extra charges like the bikes. Beach was nice but small. A place with potential that needs work. Not a 5* hotel in my opinion.

Cody, 2-night trip

10/10 Exceptional

Sep 17, 2024

Nice place

Chiu Yin, 6-night trip

10/10 Exceptional

Sep 2, 2023

Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean

Monica, 4-night trip

10/10 Exceptional

Jan 4, 2024

Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.

Tamriko, 3-night trip

10/10 Exceptional

Mar 12, 2024

Breakfast was extremly good. Everything you wish for was there and very tastful. Also the interiour was very nice with a wonderful view at the beach from our room. The people who work there are also very sweet. Very good place to stay there. Thanks

Jacky, 8-night trip

10/10 Exceptional

Jun 23, 2024

Nice

vinod, 3-night trip

6/10 Good

Mar 25, 2025

So far, the worst customer experience I’ve had in a hotel. The front desk staff is unpleasant — it almost feels like you're bothering them by asking simple questions. Even the simplest requests, like being shown to the right door, turn into something complicated. The hotel is huge and soulless. Very disappointed — I do not recommend this place.

nadia, 6-night trip

6/10 Good

Jan 2, 2024

pros and cons

good view, kind people but very bad smell in toilet

heejin, 3-night trip

10/10 Exceptional

Apr 7, 2023

amazing

There were not many people and it's very quiet and slow. The staffs here were super friendly, the seimming pools were great, the bar by the pool was great. The only pity was there were no water facilities such as kayak or SUP, and there were no shower caps and cotton swabs in the room.

2-night trip

8/10 Very good

Oct 1, 2024

Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.

Brenda, 3-night trip

8/10 Very good

Jan 8, 2025

Worth a stay, but not really 5-star.

Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.

Nicolas, 10-night trip

4/10 Fair

Sep 29, 2023

The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!

ahmed, 5-night trip

8/10 Very good

Dec 29, 2023

Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.

Adryene, 4-night trip

4/10 Fair

Jan 20, 2024

Many issues

We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place

This was inside a ‘clean’ towel in our room

Anne, 13-night trip

6/10 Good

Oct 28, 2025

Extremely mid

Cody, 1-night trip

6/10 Good

Oct 3, 2025

Hotel is nice and shuttle service to/from airport is good touch, but service slightly inefficient. First time I've stayed in hotel where housekeeping doesn't complete before 5 pm and have to chase up or not do it at all. Breakfast service also slow in seating guests.

Helen, 3-night trip

6/10 Good

Aug 10, 2025

Well maintained and functional - but overall attitude of staff from reception to restaurants (except Aura staff) was unwelcoming. Additionally language barrier of English is a challenge and there is no staff to help clarify.

Jaideep, 3-night trip

2/10 Poor

Aug 10, 2025

Could not pay me to stay at this property again. Staff- non responsive, rude and no sense of service. Property/rooms- property keeps aircon off to save money. Pillows and rooms smell of mould and sweat. You get what you pay for. However, I would not rate it 5 stars. More like a 3 star property,

SIDDHANT, 3-night trip

2/10 Poor

Jul 25, 2025

飯店房間保養不佳，冷氣年久失修！入住一個晚上只給四瓶水，第二天只補了三瓶？！整體感受不佳

Shanghui, 2-night trip

10/10 Exceptional

Jul 3, 2025

Nice bathroom and room deco. Room is spacious. Kids loved the chocolate bar and the pool. Breakfast has a great variety of food but closed a bit early.

Christine Yuen Ying, 4-night trip

10/10 Exceptional

Apr 30, 2025

폼파티가 너무 재미있었어요! 바다가 예뻐요!

YONGUN, 2-night trip

10/10 Exceptional

Mar 24, 2025

素晴らしいホテルです。スタッフの対応や、施設も最高です。ホテルの中で過ごすにはとても良いと思います。ただ、周りにレストランやカフェ、お店が少ないのが少し残念な点です。

Mariko, 4-night trip

8/10 Very good

Mar 5, 2025

Pas pour un séjour en couple

Déçue dans l'ensemble , bel hôtel , mais pas pour un séjour de 10 jours en couple !, hôtel beaucoup trop grand et effet usine , très bruyant , idéal pour famille avec enfants , pas assez de transats ( piscine et plage ), il faut arriver de très bonne heure !, sinon vous ne trouvez aucune place , ménage dans chambre pas terrible .

Olivia, 10-night trip

8/10 Very good

Feb 27, 2025

4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.

Georges, 5-night trip

6/10 Good

Feb 24, 2025

Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing

lukas, 6-night trip

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