Upon arrival the manager was rude. He mentioned that I had paid through Expedia, and he was just supposed to manage my stay. He had me give him my credit card to hold a $50 deposit despite my already being paid in full. I asked for a bottom floor, because there was no elevator. He said I should have done that before booking it. I asked to see the room. He took me there. I asked if he had problems with bugs. He said no but would not let me look at the mattress. He said if I didnt like it I could leave and give a bad review. The handle on the shower fell off. I reported it, and he told me that would not be fixed over the weekend. I asked for another room when another guest told me they were checking out. He said that took time. I tried to use the tv remote and it would only move from channel to channel. I asked about the guide and a list, he said that people come in and mess his remotes up. The towels were frayed and torn. The breakfast was dismal. I was disappointed that it was a Super 8 or Wyndham franchise, however, the lady that cleaned the room did an excellent job.