Front desk is not friendly! Elevator was out of order, and we have two heavy luggage to move upstairs without any help...
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Sister canyon trip
Room was clean & comfortable, updated nicely. Quiet. Safe feeling. The pool was a little chilly but the hot tub was perfect. Breakfast was typical continental, but worked well for us.
Joyce
Joyce,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 23 日
Was all good till the elevator was not working when checking out.
Monica
Monica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
Eve
Eve,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Xitlapotl S
Xitlapotl S,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Great Hotel
Safe, quiet area with nearby restaurants. Room was updated, clean and comfortable.
Kelly
Kelly,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
benjamin
benjamin,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 25 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Favorite place to stay in Durango
My favorite place to stay in Durango. It’s easy to get in and out of, in a nice area and very quiet. The breakfast is good and the front desk staff has always been so friendly! The beds are comfortable and everything is very clean. Was my third time staying here!
Katy
Katy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
John
John,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 17 日
Hôtel très moyen
Check-in désagréable et les membres du personnel constamment sur leurs smartphones.
Espace jacuzzi et piscine sale avec des clients se baignant complètement habillés ce qui ne semblait pas gêner le personnel à l'accueil lorsque nous leur avons mentionné.
Loin du centre historique de Durango et proche d'un centre commercial.
Chambre propre et bonne literie.
Stéphanie
Stéphanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Rita
Rita,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Shannon
Shannon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Sherri
Sherri,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Morgan
Morgan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Genieen
Genieen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Genieen
Genieen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Not Our First Choice, But Clean
We were traveling during July 4th holiday weekend and since we hadn't planned to be in the area - we were grateful to find this newer hotel had rooms available with pricing that wouldn't break the budget.
However, you do get what you pay for sometimes. The front desk junior staff still have a long ways to go with learning the ropes for the hospitality business. Would recommend the senior management take some time and make sure to impress upon them the importance of a first impression. Know your area, the current happenings and don't look like you just rolled out of bed.
On the positive side, the hot-tub and shower were great and the bed was comfortable & quiet enough at night for us to get a good night's sleep. Can't recommend the on-site breakfast, but the coffee was good.
If you are staying as part of the "Sleep Inn" portion, make sure to bring cash or your credit card if you decide to purchase anything from the quickie mart area. They do not allow you to charge it to your room. That is only supported for the "Mainstay" accommodations. It's a bit of a weird rule, but then if you get into the elevator you'll notice the "H" in "help" is actually an upside down "4" so it feels like they're not trying to cater to premium clients.
Heather
Heather,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Amazing experience with a very comfortable bed, soft sheets, clean room and friendly and professional staff!
Randy
Randy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Just Okay
Pricy and the rooms are okay. I expected something different I guess since it was a newer hotel. The breakfast was also not that great.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
it was a good clean nice hotel. the breakfast was a litttle underwhelming but it’s free so…. i’d stay again.