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The Hey Hotel

4.0 star property
Mountain hotel with restaurant, near Lake Brienz

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Photo gallery for The Hey Hotel

Exterior
Lobby lounge
Single Room (CO2gether) | Living area | TV
Free daily buffet breakfast
Suite | Balcony
Experience Interlaken’s vibrant charm at The Hey Hotel, where modern style meets active adventure. Enjoy a breakfast buffet, get creative at the on-site art gallery, or challenge yourself on the ropes course. With helpful multilingual staff and convenient amenities like free WiFi and luggage storage nearby Mystery Rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Bathtub or shower
The current price is CNY1,766
CNY1,890 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

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The price is CNY2,088
CNY2,230 total
includes taxes & fees
Oct 21 - Oct 22
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

At The Hey Hotel, you'll be just a 5-minute drive from Mystery Rooms and Lake Thun. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a short drive of Lake Brienz. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 15.00 per day)
    • Height restrictions apply for onsite parking
    • Onsite garage
    • 24-hour offsite parking within 492 ft (CHF 15.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children stay free (see details)

What to do

  • Rope course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 50

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 10.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hey Hotel?

Yes. Self parking costs CHF 15.00 per day.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an onsite casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway rentals.

Are there restaurants at or near The Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 8 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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The Hey Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bathroom
Shower
Train station
Restaurant
Food
Balcony

What guests liked

  • Breakfast was consistently described as great, amazing, and wonderful with a variety of choices. (41 reviews)
  • The property's restaurant and nearby dining options were highly praised for their delicious food and convenient location. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good

Good location and modern design hotel
1-night trip

10/10 Exceptional

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Deeksha, 1-night trip

8/10 Very good

Modern, clean hotel in the center of Interlaken

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.
Eric, 1-night trip

8/10 Very good

Great location, but choose room carefully

Staff were excellent and the location was really good, but the room (particularly the bathroom) were well below what was expected.
Ray, 2-night trip

10/10 Exceptional

Ubicación perfecta, restaurante para desayuno muy bueno , lobby muy bonito y excelente servicio
Maria Cristina, 2-night trip

8/10 Very good

Overall it’s fine, just wish we have a fridge in the room.
4-night trip

8/10 Very good

Nice quiet room. Good breakfast
Shahbod, 2-night trip

10/10 Exceptional

A great location for walking around the city, neighborhoods, river, etc.
3-night trip

10/10 Exceptional

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Diane, 4-night trip

10/10 Exceptional

Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Nizar, 3-night trip

10/10 Exceptional

Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.
Timothy, 3-night trip

8/10 Very good

Gute Zimmer mit Balkon
Daniel, 1-night trip

10/10 Exceptional

Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.
Stacie, 1-night trip

10/10 Exceptional

Good place just next to bus stop and easy commute and located centrally.
Jyotirmaya, 3-night trip

10/10 Exceptional

The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Kay, 2-night trip

10/10 Exceptional

Very Good ppace to live... very near to train station
Atul, 3-night trip

10/10 Exceptional

The hotel is right by the bus stop Jungfraustrasse, you can easily walk to Interlaken West train station—superb convenient. Tbh we booked this hotel last minute so it may be expensive, but the staff were really friendly and helpful. The hotel room only had triple type J sockets, and none of my adapters fit! Fortunately, the staff quickly brought us adaptors, which was awesome.
Wing Fung, 1-night trip

10/10 Exceptional

The best!!
Mariangelis, 3-night trip

10/10 Exceptional

Great staff and well kept property
Cecilia, 1-night trip

10/10 Exceptional

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Shonna, 1-night trip

8/10 Very good

Sehr angenehmer Aufenthalt

Sehr schönes Hotel, zentrale Lage, sehr guter Service, Frühstück sehr schön.
Ingo, 1-night trip

10/10 Exceptional

The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Julianne, 4-night trip

10/10 Exceptional

Highly Recommended!
Mylen, 3-night trip

10/10 Exceptional

Great hotel Supportive staff Perfect location
3-night trip

10/10 Exceptional

Great location close to the train station and shopping and dining options.
Scott, 2-night trip