Staff were very friendly and attentive. We arrived at 8am and were allowed to use the wifi and facilities until our room was ready which was nice. Room was a good size, very clean and modern. We ordered room service on a few occasions, good portion sizes and value for money although the first night the food was cold but fine on other occasions. Plenty of supermarkets for supplies. And the metro is an easy walk for exploring more of Dubai.
The only negatives are that the pool is in some urgent need of maintenance… boards surrounding the pool are not fixed and move when you step on them which could cause injury or for someone to fall over and hurt themselves. Also the ladders to get into the pool are not falling off and not fully attached so we were just getting into/out of the pool without using them. As on the first day my friend used them and ended up falling in. Also the toilets/changing rooms near the pool area could use a good clean. If these issues were fixed then we would recommend this hotel.