We arrived around 10:40pm on Saturday night. We were traveling for a special event for our daughter to be held Sunday evening. We were walking our dogs around lunch time and were stung by hornets. Their nest was in the dog bag holder. I am allergic and went into anaphylactic shock. Transported to hospital. Missed the event we were traveling for … the hotel did not remove the nest nor mark it for other guests to avoid injury. They told us a manager would call- it’s Tuesday. Nothing yet but they did offer one night refund. My hospital copay is double that. Never again will we stay there which is unfortunate because we will be visiting our daughter frequently.
LAURA
LAURA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
The hotel was very clean. I checked in very late and the person that helped me was very nice and got me checked in quickly. My room was also very clean. The beds could be a bit better, but I would definitely stay here again.
Andrea
Andrea,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
The property was overall well maintained but there was an awful odor coming around the refrigerator areas of the lobby that was strong and off putting. Our room was clean and enough of what we needed but the mini fridge was not cold at all. We did not report this as we were only staying one evening and checked in late. We went to breakfast around 830 the next morning and many items were already out and never replaced although I saw staff notice this. They did replace some and multiple people reported the lack of coffee before it was replaced 45 minutes later. It's a nice set up if maintained but when you offer breakfast until 10 it would be nice to have all options for that time.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Great staff, very clean room, but noisy
Pros: Staff were awesome and property was super clean and new with a good fitness centre.
Cons: Air conditioning was very noisy, bed was somewhat uncomfortable and there was a fair bit of highway noise, but we were on the highway side of the hotel.
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Abbigayle
Abbigayle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Great stay
Great stay. Comfortable. Quiet. relaxing.
Nekia
Nekia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Great place to stay
My family and I loved Tru by Hilton. From the moment we walked we were greeted and waited on immediately. Friendly staff and awesome rooms
Kathy
Kathy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
The staff was amazing, property amazing, overall 1000 stars.
Scott
Scott,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Betty
Betty,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Betty
Betty,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Devin
Devin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Excellent service from all staff members. Great crew
lisa
lisa,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Jesse
Jesse,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Don
Don,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Staff was so nice! Breakfast was excellent. We really enjoyed the billiards table and the board games available in the lobby.
STEPHANIE
STEPHANIE,1 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Three trips to front desk to get a room
Took three trips to front desk to get a set of key cards that opened the door and the room was not already occupyied
Chris
Chris,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Nice hotel. This was our 2nd stay at a Tru by Hilton. It was the first stay fir our daughter who was with us. She was very impressed. Clean, comfortable with many amenities! Will definitely stay at Tru whenever possible.