We had an early Hockey game and didn't stay for breakfast. NO COFFEE POT IN THE ROOM WAS THE DEAL BREAKER. We booked this hotel so the kids could enjoy the pool and it was closed. I also found a used band aid on the floor in room. We will be staying at another hotel
Ronda
Ronda,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
UPON COMPLETION of check in we were informed that the pool was out of operation which was the main reason we chose this hotel. I was informed after I had signed the paper and paid the deposit. Upon entering the room the heat was completely off. It was COLD ! Given it’s only 25 degrees outside. What happened to leaving the heat on a moderate setting so you’re not walking into a cold room ? There are no room darkening curtains so we were up with the birds and the sheer curtain was tattered and torn. But it did at least go up and down properly. When I contacted the third party app where I booked the room the agent was informed that I had been notified of the pool prior to check in. If you consider the end stage of check in prior to than that is correct. Their explanation of the heat was that the thermostat is located on the wall. There’s no excuse to not leave the rooms set at a moderate temperature so they’re not cold upon entry. A stink bug crawled in my husbands foot while laying on the bed. The sausage and biscuits were so dry they could have been left to sit in the warmers all night long. We travel to this area several times a year to visit family. I WILL NEVER STAY IN THIS HOTEL AGAIN. Our 9 y/o daughter was so disappointed to not be able to swim. The pool and breakfast are my top two requirements in choosing a hotel. We were told the pool went down suddenly the day before my scheduled check in. Plenty of time for a message to be sent informing us of this.
Samantha
Samantha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
B
B,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 17 日
Aaron
Aaron,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
The staff are nice. Stay two nights. Pick up truck was broken into. There’s no cameras on the property. The area is clearly not well surveillance. Tools were stolen.
Hali
Hali,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
steven
steven,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 8 日
Pillows are soft but the bed is hard on my back and gas kept me up good but of the night i had some sleep but not enough
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Staff was very friendly and helpful
Matt
Matt,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 23 日
Lorren
Lorren,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
Overall a good stay, despite problems with stink bugs in our room that caused us to move to a different room. The front desk person, Dawn, responded to the problem well.
William
William,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 14 日
Room was very nice and large. No issues with the room. Breakfast was a disappointment. It’s the same breakfast they always have which is usually pretty good. The sausage and biscuits tasted like they were several days old and just warmed up. I couldn’t even eat them they were so bad.
Matthew
Matthew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 9 日
Ron
Ron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 27 日
Power went out in the entire hotel one night for an hour or so for some unknown reason.
Shane
Shane,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 26 日
It needs a lot of work from Customer Service to a clean room. I have been coming here every year and it doesn't get any better. It starts from the top.
Jon
Jon,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 25 日
Dirty floors in elevator. Hairs in the shower. Staff were friendly. Breakfast was good
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Arthur
Arthur,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Large room
Gary
Gary,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 12 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 9 日
Our toilet was broken and we were told maintenance doesn’t work on weekends so it’ll have to wait till Monday, then never came on Monday either, not exactly an ideal situation.
Shelagh
Shelagh,5 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 3 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 1 日
Jones holiday weekend
My wife found a large string of hair in the breakfast item "sausage gravey" after she had eaten 3/4 of it. This was the worst thing. The rooms blinds were electric and would not close all the way.
Rick
Rick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Lynda
Lynda,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 30 日
Clean room, staff very nice. Pillows could be a bit more fluffy. But overall was good stay.