Horrible Hospitality. For one, they would not let me cancel so I decided to get my money worth and stay the one night. The hotel states the rooms come with blow dryers so I did not pack my own. In the morning when I needed to use the blow dryer I realized the handle was getting extremely hot and had a melted warped bubble on the outside of the plastic casing, clearly not safe. I had my husband go down to the front desk to ask for a replacement. The man made him come back up to the 2nd floor to show the blow dryer, then when my husband went back had the audactiy to tell him that all blow dry handles get hot, THEY DON"T. Now I am extremely upset and I go down there to explain the blow dryer is unsafe and need a replacement He told me to bring my own and that he wouldn't get me one. I had to go buy my own just for the trip just to get ready as fast as possible and leave this place. The beds were also really itchy and felt like possible bed bugs or dust mites. We couldn't see any but had to end up sleeping on the top of the sheets because didn't feel right. I also still have 2 $250 holds on my credit card so hopefully those get removed asap or I'll need to dispute the charge with my bank.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
June
June,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
June
June,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Good for price
Location is good for zoo. The beach that is close you cannot swim. Not too bad for price. The George's zoo store next door has good sandwiches.
Princess
Princess,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
One Block from the Beach!
The location is great and the room was recently remodeled. It was very clean. The one major thing to know is that they only allow one car per room. I met my wife there and we drove separately. This was a problem!
Robert
Robert,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 6 日
I was told I am not allowed to park in the handicap parking spot even though I have a handy placer that I hang on my rear view mirror.
Todd
Todd,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
William
William,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Mario
Mario,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
Bad Experience on 2/14/2025
7:00 PM: Manager (owner?) knocked on door and then immediately opened the door, before I had a chance to get to the door (I had just finished shower and was getting dressed). He gruffly accused my of not having checked out. I explained thatI had booked Thursday & Friday; he then showed me his clipboard that had that I was supposed to check out on the 15th. I said "right", but today is the 15th. He mumbled something and blamed it on his assistant. Said he had to go check it out. He was rude; no apology. 15 minutes later I went down to the front desk and asked if everything was OK. He said he needed my confirmation number. He insisted I go get it from my room to get it. I went back upstairs, but he had stopped my key from working. I went back downstairs and he said he it was a system error. I asked for an apology. He said he had already apologized. He was extremely rude. It was a very upsetting experience.
Laura
Laura,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
Great neighborhood. Hotel fairly run down and shabby.
Carolyn
Carolyn,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 18 日
There is barely any air flow in the hotel and all the rooms and halls smell weird. It’s cheap but as you walk up the stairs the chipped paint, scratches on the walls and hard to open doors make it apparent how badly it needs to be repainted and redone. We booked the same room we always do, but we were booked into a tiny room compared to what we have received before. I asked we be moved to a bigger room as we paid for deluxe, and they obliged which was nice. We were only given one key.