Upstairs room leaked water through our roof into the bathroom
robert
robert,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Clean, nice, and very roomy
Lady at checking was kind and polite despite having multiple system issues and getting hit with about 10ppl checking in just before end of shift.
Room was perfect traveling with friends and family especially the convenience of 2 bathrooms. Full kitchen. Water temperatures were perfection nice and hot. Beds were comfortable. Definitely not worth $265 a night with condition and issues.
Issues
We did call for maintenance twice in one day about 6hrs apart but no one ever showed up but said they were on property and would come to handle issues. The third call they had gone home without bothering to handle issues.
4 of the biggest issues 1-Doors on bathrooms and bedrooms didn’t close shut or stay or lock. Could be issues with smaller children or privacy. Was left slightly uncomfortable with means of shutting the door. 2- heat was struggling when the outside temperatures hit 20s and the inside was 56 the emergency heat kicked on. 3-the fireplace did not work at all. Pilot light was lit but beyond that nothing would happen when turning on its switch. Was looking forw
4- the furnace had a horrendous rattling while on that caused sleep to be interrupted and tv next to impossible to hear no matter which room you was in.
Bathroom door and toilet seats needed replaced. Both had quite a bit of damages and chunks missing, but still functional.
Over all super nice hotel and rooms. Just needs some upkeep maintenance to keep everything up to par and worth the cost charging a night.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Super
Super hotel. Centralt. God Shuttel .det eneste der kunne gøre det bedre er 2 senge på hvert værelse
Hanna
Hanna,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
It was pleasant and so grateful for the shuttle service to the expo center with 4 grandchildren under 5!
deborah
deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Easy check in very nice lady at desk
katie
katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
pekka
pekka,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Woonggi
Woonggi,19 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Communication ?
Person on the phone promised specific rooms that the person at the desk could not provide. Rooms we were given were fine (easy to access) but the person on the phone before the trip did not seem to communicate with the staff that was there when we arrived.
Jennifer B
Jennifer B,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
It was a great stay. My grandson thoroughly enjoyed.
Hope
Hope,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Woonggi
Woonggi,8 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Great
Jaime
Jaime,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
I had to switch rooms because the heater was way too noisy.~60db
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Solid stay at this place. Staff was fantastic.
Brent
Brent,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
Lamona
Lamona,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
robert
robert,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Nice
Jessica
Jessica,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 6 日
Antonio
Antonio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
John
John,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
Very clean and quiet. Nice breakfast. Our bathroom door would not latch. The staff checking us in was a trainee. Great shuttle sevice to the KY Convention Center.
Frederick
Frederick,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Jessica
Jessica,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Clean. Love the bedrooms.
It had everything we needed. We had a kitchen to cook and they still serve breakfast. We are a family of six so the two bedroom rooms were nice to have. It was clean.