6/10 好
2025 年 4 月 28 日
Bad stay
I pre booked my king room two and a half weeks before my arrival. When i arrived, i was told my room was not ready because of 2 reasons, it was not clean and the people that stayed wanted it for another night. I tried explaining to the front that it was not my problem, that was my room, to move the people. They wanted to put me on the third floor. I said i paid for the first floor because i was there for a bowling tournament and had 9 bowling balls i was bringing in, and didnt want to use the stairs. The front end gentleman smuggly saud we have an elevator. I said i paid for a first floorvthats what i expect, and then they put me in a double queen. Never offered me a different rate or anything but a coupon for a half of appetizer for their restaurant, which i never used. If this is the kind of service i get, this will be the last time i stay at your hotel.
Jon
Jon，1 晚家庭旅行
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