My biggest qualm with my stay was with the motion-activated thermostat. I was unaware that it was motion activated and my room was burning up throughout the night, which frustrated me greatly. Word to the wise - if you like your room to stay a certain temp at night, do what I didn't know to do and call the front desk so they can adjust it to your liking! My second issue is that there was a lapse in communication between Hotels.com and the hotel. The amenities that I purchased on Hotels.com (late check out + breakfast voucher) were not reflected on my reservation when the hotel looked at it, so I was awakened early and had to make my way downstairs to show my reservation. Additionally, I had to communicate that I had a voucher to my server at the restaurant as well. Re-explaining the same facts was irritating. The staff was helpful and professional, though, even with the hiccups. The food and drinks were excellent! My service was sub-par at dinner but was great the following morning for breakfast.