Good value for the money and very nice people on staff. Recommend.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Moderate Stay in a Nice Location
The hotel is in a nice location of Novi because of the easy access to food, shopping, and services. The bed was comfortable and the room was moderate. The front desk attendant who checked us in was not too attentive. The one thing we did not really like was having to ask that our room was cleaned and our stay was better than three days!
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Deontey
Deontey,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Matthew
Matthew,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Outdated- no modern amenities.
The rooms are outdated and do not have smart tv’s. No Netflix :(. There are about 10 working channels on the outdated tv. Old phone w/ chord. Only a couple working outlets. No cell phone charging ports…VERY outdated!!
Terri
Terri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Crystal's The Best!
As always Crystal makes check in a breeze, always smilie and ready to help!
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
S
S,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Family 4th
Nice stay overall. There were some issues with the pool being closed but they did reopen eventually. I wish that they had sold food and drinks in the lobby but it looked abandoned. Room was nice
Lori
Lori,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Keisuke
Keisuke,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Good for the price!
Good for the price! Outdated but beds were comfy! Great location!
Tracie
Tracie,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Hotel was nice, had the best sleep there however the staff was very rude. One time as I was walking in with the dog, I was greeted with a "what room are you in?" No hello. No smiles, nothing. When I asked her why she was very defensive and more rude and said with attitude "well. U have a dog, i need to know!" I mean i had paid $75 extra for the dog so was really unecessary. There are also ways to deliver a question. Also dont expect the room to be cleaned ever..i was leaving as early as 9 and 10am and nothing. One time i had to ask the guy at the desk to send somebofy cause trash was accumulatng. Other then that, place was quiet and peaceful.
SAMANTHA
SAMANTHA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Sonesta Novi is our go to! We love the balcony option. Crystal was so helpful she made check in go smooth and quickly.
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
We love Sonesta Novi! Crystal is the best! She is always so welcoming and makes check in smooth and quick!
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Sonesta Novi is definitely our go to! Crystal is ahhmazing and goes above and beyond to make check in go smoothly and she brings such a welcoming vibe!
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
SAMANTHA
SAMANTHA,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Maria
Maria,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Great spot for a night stay! My son slept 12 hours so he definitely said it was comfortable
Dan
Dan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
No soap/shampoo in shower
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Good only for sleeping
There was no soap, No TV, the fridge worked but it was dirty, no microwave.
Katrina
Katrina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Disappointed!
We booked this hotel because it had an indoor pool, and during our 2 night stay we were looking forward to enjoying the pool. Unfortunately, the pool was closed both days. We were not informed of this prior to arrival, and were not offered any compensation due to its closer. To say we were disappointed is an understatement. Next time, we will stay at a nearby hotel for a cheaper rate with no pool.