We enjoyed our stay at Fiesta Americana in Cozumel. The staff was helpful and friendly, rooms were spacious and clean, and the food was great!!! We traveled with 14 total, and all had a great time!
Kaleena
Kaleena,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Robert
Robert,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Donna
Donna,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.
israel
israel,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
Let down.
I have stayed at 4 other Fiesta Americanas and some on repeat occasions. This one is not at the same level as the others. The engineer team must be very busy there. Service was fantastic. Food was not so great. Location is also very good. For the rate charged and my previous experiences at other Fiesta Americana Resorts, I expected at least the same.
Harry
Harry,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Escapada
Muy bien, la comida buena, el
Área de la alberca y el lobby así como el área de playa son muy bonitos y muy agradables pero al área de habitaciones le falta un poco de mantenimiento
Olga
Olga,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
FAC
Was good. Would have been nice to not have shows each night starting at ipm
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
El hotel excelente contaba con amenidades, el personas muy atento y servicial, la variedad de alimentos buena, festejábamos el cumpleaños de mi hija y la atención fue muy especial tuvieron lindos detalles con ella. El hotel es chico pero muy bien acaparado para aprovechar los días.
Yuridia
Yuridia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
ANA Y
ANA Y,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Hotel increíble ( todo incluido), situado en una bahía natural hermosa, con muy buenos servicios y restaurantes; personal sumamente atento y además amable
ELADIO
ELADIO,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 2 日
JONATAN ALEXIS
JONATAN ALEXIS,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Solid property by Cozumel standards. Beach is better than pictures - but water shoes are a must. Staff was very friendly. Spa was small but a nice touch with very good massages.
Jeremy Andrew
Jeremy Andrew,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Excelente servicio por por parte de todo el staff
Mayra
Mayra,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
El hotel es bueno, la atención del personal es muy buena, aunque ya el
Hotel se siente “gastado” y ciertas cosas requieren cierto mantenimiento, la calidad de los restaurantes donde se reserva creo que ha bajado
Adrian
Adrian,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 24 日
For the most part, it was quiet, clean, and calm. It is an older property that had some touchups. I do believe that another renovation can take place to make this resort better. The staff was friendly and the food was good. I do wish they had more activities for the guest and stayed open longer than 1030/11p for the bars. No foam days/nights in the pool. No dance spaces. No late night activities. Just not enough options for extra fun on the resort. Room service was not convenient via the app. We had a great time overall.
Roshanda
Roshanda,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Nice white beach and bed canopies on the beach. Nice comfy bed and huge rooms. Fridge full of treats pop and beer. A lot of different restaurants and wonderfully staff.
Linda
Linda,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Excelente
Rafael
Rafael,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
We had a fantastic time! Miguel by the pool took excellent care of us and made sure we were comfy. Alejandra at the buffet greeted us right off the plane with a big hug. We felt like we were back home, and can’t wait to go back next year!!
Jennifer Church
Jennifer Church,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
I love this hotel stay multiple times a yeat
Laura
Laura,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
First off, the staff are very lovely and friendly. They were attentive and always made us feel welcome. The property is a little dated in that the furniture is relatively new but some of the amenities need updating as well as some lighting and fixtures could use some work. That being said it is clean, easy to get around the property but it is a smaller resort so there isn’t much outside of swimming and dining on the property. Plenty of excursions to do off property but all for extra costs. Not a knock against the resort but something just to be aware of. Also, this is a timeshare type property so we were offered free tickets to some excursions in exchange for “seeing how Fiesta Rewards” works. Again, not a knock against the property but the concierges did try to get us more than once. The property is in a decent location relative to the airport so it was a short 20 minute cab ride in and out. Dining options are ok. The buffet breakfast/lunch spot is right on the water and had plenty of seating but the food was similar every day. The three restaurants all require reservations but we never had a problem getting one and it’s simple to do from the web link they give you. Overall we had a great time.
Graeham
Graeham,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Alisson
Alisson,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 16 日
Christina
Christina,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 15 日
We did not like the restaraunts’ food quality. The breakfast/lunch buffets, were very good.
Heidi
Heidi,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Great snorkeling, staff was very friendly and helpful. Great food options. Loved the beach.