i paid for 5 nights and only stayed 3 and they didn’t refund me my money!! They also have roaches and their keys don’t work to the rooms we switched rooms 3 different times!!
Ladaricka
Ladaricka,4 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
Olivier
Olivier,14 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 18 日
The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.
Vanessa
Vanessa,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 17 日
My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
Rooms were dirty
Dirty bed sheets and bed bugs
Xavier
Xavier,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 1 日
The gentlemen that helped me was so nice, very helpful, however the next day the Hispanic lady in the front desk was so short and rude. You could tell she thinks she owns the hotel and looked very unhappy to be there. Very poor customer service skills, She needs someone to train her on how you are suppose to talk to paying customers. I paid to be there it was not free the least I expect is courteous customer service. Disappointing.
YAMILET
YAMILET,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 10 月 28 日
Great customer service. I just expected the hotel room itself to be cleaner. When we were there the first night, we found some lip-gloss & a ring by the bed. Let's you know the room was not cleaned completely.
Jennifer
Jennifer,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 10 月 19 日
No breakfast
No smoking area
Unfriendly staff
Charles
Charles,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 19 日
The staff is so nice to change the room to the third floor when I found out the rooms in the second floor has 3 roaches. Third floor is clean, second floor needs to clean
Guohao
Guohao,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Great hotel well recommended
esteban
esteban,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 27 日
Hotel was very dirty had roaches in the hallway and in my room. Hotel staff was not friendly at all. Will not stay there ever again. And do not recommend anyone staying there no matter how low your budget.
RANDALL
RANDALL,5 晚商务旅行
Orbitz真实住客点评
2/10 很差
2025 年 9 月 22 日
Roach infestation
Kimberly
Kimberly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Hien
Hien,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 15 日
Olivier
Olivier,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
Hair on the clean towel, cockroaches on bathroom wall! The smell was horrible!
Lisa
Lisa,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 1 日
the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night
Steven
Steven,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 30 日
The hotel
Shahnawaz
Shahnawaz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
It was greeat
brandon
brandon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Sally
Sally,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Wandalisse
Wandalisse,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Not bad at all, great breakfast, comfy room
The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens
Davin
Davin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
helmi
helmi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Riesel
Riesel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.
Kristen
Kristen,2 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 7 月 28 日
Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.