was double charged and had to wait 3-5 days for a refund due to a front desk error
tabatha
tabatha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Was told the pool was closed at 9am when the sign says open at 730am. Whole reason for staying there. Wanted to take my kids swimming
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
LeeAnn
LeeAnn,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
Jared
Jared,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Elvia
Elvia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
Carrie
Carrie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Megan
Megan,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
Terrible hotel. Do not stay here.
Awful. Keys didn’t work more times than i can count. They gave me a room with full beds instead of queen. They did switch me but again keys didn’t work in the new room. I went to the front desk about 6-7 times before i could get to my room. Hauling all my stuff. Tv didn’t work. No help with that when I called the front office. Shower was cold. Ceilings were dusty and dirty. Room was half cleaned (found bracelets and other leavings/trash from last renters). I’ll never stay there again. One member of the staff tried to be helpful but was overwhelmed because other guests were having similar problems and she was the only one working the front desk.
Angela
Angela,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Brittiney
Brittiney,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Jacob
Jacob,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
The hotel was in a good area with places to eat. The lobby and rooms were nice and clean. They needed more tables for breakfast for families, the tables only held 2-4 people. The hot tub and pool weren’t working so that was a huge disappointment when traveling with kids.
Jolynn
Jolynn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Douglas
Douglas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
J Trunidad
J Trunidad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Business one night stay.
Appreciate pet friendly as my Chi is trained wearing diapers and pads in the bathroom for his duties. He did smell a lot of pets from previous stays on the carpet but we didn’t smell anything.
Vickie
Vickie,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Wont stay again
The front desk was great but when we went to our room the housekeeper was blocking the aisle with a cart at our room ao we maneuvered the luggage rack past only to find that there was a large bag of trash blocking the doorway to our room. We got a king with a sofa sleeper but when we opened it to put our child(who was included on the reservation)there was zero bedding on the bed and no pillows and nowhere in the room. So my husband went down to tell them and carried it back up to the fouth floor where we made the bed up exhausted. There was extra pieces of trim like for the walls in the closet that fell out on me when i opened the door to unpack. When we got up early to get ready for the dance comp realized there were only 2 towels for the whole room on the vanity shelf. None in the bathroom at all and none set up on the racks. The floor had small garbage from tje last occupants and clearly had not been vaccumed or swept. There os only one elevator for the entire hotel and it was very very slow. By the time we got back we still hadn't received more towels.