Waited 40 min for the airport shuttle in the cold; front desk used traffic as the excuse while google map is showing 14 min one way to the airport and 8 min back. Oh just FYI walking time from the airport to the hotel is just 44 min. Totally defeats the purpose of booking a property near and airport for a late night arrival.
Sheng
Sheng,1 晚行程
Expedia真实住客点评
8/10 很好
2022 年 8 月 22 日
The staff is very patient. I called several times to ask about the shuttle bus, and she helped a lot.
Ruijun
Ruijun,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Great hotel for a quick overnight trip
Great hotel for the price. Quick overnight stay before our cruise. Free hotel shuttle from the airport. Quick and easy. Staff was amazing! They were so good with helping us arrange shuttle service to and from our port. They are so friendly and helpful, not making us feel like we're bothering them. Asked for a recommendation for a restaurant for dinner and they did not disappoint. Took the free hotel shuttle to dinner. Felt safe walking back to the hotel after dinner. WiFi (not using hotel WiFi) was spotty in our room, but that could have been the location of our room. Room was small but comfortable. I didn't pay attention during our booking and booked double beds instead of queens--my mistake.
Jeffrey
Jeffrey,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Super shuttle
Shuttle service is above and beyond. They brought us to a restaurant. And will even accommodate to port. Great convenient option.
Gale
Gale,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Airport shuttle never arrived
Was supposed to have a shuttle from the airport.....never showed up and had to spend over $50 on a taxi. Tried calling the hotel and it never went thru. Notified the hotel when we got there and was told the phone was out. No offer was made to re-imburse the taxi charge. Bad customer experience
Graham
Graham,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Phillip
Phillip,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Tammy
Tammy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Maiko
Maiko,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Karim
Karim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
When we checked in there was also a very large group checking in and the lobby was extremely crowded and chaotic. No fault of the staff, just wish they would have had them move to the breakfast area rather than crowding the entire lobby. The room was clean and the bed was comfortable and I was very happy to see zippered mattress covers on the beds!! I would stay here again.
Peggy
Peggy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Hotel location is a slightly longer walk than anticipated from the nearest Light railway stop. Breakfast room was very crowded. However despite these slight niggles the service, quality of room on fourth floor and staff were all excellent. Would stay again.
Geraint
Geraint,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Aurora
Aurora,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Disappointed - in otherwise great stay.
Hotel was clean, offered curbside pickup@airport and breakfast. Arrived @ 2:20pm to check in. Would not check me in early without paying a $30 fee. Asked if they would hold luggage and they said yes but need to pay a per bag fee. Never stayed at a hotel before that charged to hold luggage (for 2 hours!).
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Bernie
Bernie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Quick overnight stay
Stayed here on our way to a cruise. They were accommodating and helpful.
Donna
Donna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Ricardo
Ricardo,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Bad smell, damp feeling in beds but great service
There was an over powering uncomfortable smell. Something like cigarette smoke and a musty smell. We asked for different room which we got and it also had same smell. We checked in late and were exhausted after hiking all day so we sprayed room with perfume and tried to go to sleep. Beds were damp like when camping. However the service was very good and when I asked to switch rooms they were absolutely accommodating.