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Arkana 9 by Grupo Amber

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Located near Quinta Avenida, Arkana 9 Suites Group Amber - Capital O offers a tranquil retreat. Guests can unwind with free WiFi in public areas and take advantage of an outdoor pool.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (4)

  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Air conditioning

Feel at home (4)

  • Children stay free
  • Kitchen
  • Television
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite

Standard Suite | Laptop workspace, bed sheets

Standard Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Laptop workspace, bed sheets

Junior Suite

  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | Laptop workspace, bed sheets

Family Suite

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Laptop workspace, bed sheets

Deluxe Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 11 min walk - 1.0 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Main Beach - 14 min walk - 1.2 km
  • Central Square - 19 min walk - 1.7 km
  • Plaza Las Americas - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.3 km

Restaurants

  • ‪La Birria - ‬3 min walk
  • ‪Cafe Petit Péche - ‬3 min walk
  • ‪Tacos & Tortas - ‬6 min walk
  • ‪Aldea Negra - ‬6 min walk
  • ‪Las Ollas Calientes - ‬4 min walk

About this property

Arkana 9 by Grupo Amber

When you stay at Arkana 9 by Grupo Amber, you'll be within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playacar Beach are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Pool loungers
  • Pool umbrellas

Facilities

  • An outdoor pool

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Microwave
  • Kitchen
  • Griddle
  • Cookware, dishes, and utensils

More

  • Housekeeping on request
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is there a pool at Arkana 9 by Grupo Amber?

Yes, there's an outdoor pool.

Are pets allowed at Arkana 9 by Grupo Amber?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Arkana 9 by Grupo Amber?

Sorry, there's no onsite parking at Arkana 9 by Grupo Amber.

What are the check-in and check-out times at Arkana 9 by Grupo Amber?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Arkana 9 by Grupo Amber?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.

What is there to do at Arkana 9 by Grupo Amber and nearby?

Arkana 9 by Grupo Amber has an outdoor pool.

Does Arkana 9 by Grupo Amber have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a griddle, cookware, and a microwave.

What's the area around Arkana 9 by Grupo Amber like?

Arkana 9 by Grupo Amber is a short 12-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach.

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Reviews

Arkana 9 by Grupo Amber Reviews

7.0

Good

7.8

Cleanliness

7.0

Amenities

7.4

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent stay! Highly recommend!

I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Alison, 2-night trip
Verified

2/10 Poor

SCAM!!!!

This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Brent, 1-night trip
Verified

10/10 Exceptional

My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
JG811, 14-night trip
Verified

4/10 Fair

This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Greg, 1-night trip
Verified

8/10 Very good

Playa Del Carmen

Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
1-night trip
Verified

2/10 Poor

jorge, 4-night trip
Verified

10/10 Exceptional

Alfredo, 1-night trip
Verified

10/10 Exceptional

JORGE, 1-night trip