Shower was not hot & water pressure was very weak. Carpet was dirty and overall daily cleaning service was very poor ( except for the couple of days when the room was cleaned by an Asian lady ) . Shower gel was not refilled and it was completely empty on the last night and wasn’t refilled even after we told the concierge twice. Lack of amenities.
真实旅客
6 晚家庭旅行
8/10
Xiaohong
10/10
Everything was excellent.
The breakfast buffet was fresh and delicious with a wide variety of options. I especially enjoyed the made-to-order omelets.
I would definitely stay here again and highly recommend it to anyone visiting the area.
Maribel
4 晚结伴旅行
8/10
The continental breakfast was a trick. Not provided as a part of our stay as advertised but rather an $80 surprise.
Benjamin
1 晚家庭旅行
8/10
No me gusta que ahora quieren hacer limpieza en las habitaciones cada segundo día . Eso no es un servicio de hotel para eso rento un airbnb , un hotel tiene que ofrecer la comodidad de que llegues a tu habitación y esté recogida y limpia y no que uno tenga que pedir que hagan servicio diario
marisol
7 晚家庭旅行
10/10
Localização excelente ! Ótimo café da manhã , quarto confortável !
Melissa
3 晚行程
10/10
The room was nice and clean comfortable bed good shower with a strong draw and nice smelling soap and shampoo.
Nathan
1 晚行程
10/10
Rosimeire
3 晚家庭旅行
8/10
The location of the hotel is perfect - very close to Newbury street and two T stations. We were within walking distance of Fenway Park and the Public Garden with a 7 and 9-year old in tow. We had booked our reservation with breakfast included, which was not acknowledged when we first checked in. When we did inquire about it, we were given two tickets per morning for the four of us and were told this covered our family. Two of the three days we had the same server in the restaurant, and he insisted we had to pay for our children. The other day a different server did not charge us. We also received rugs instead of replacement bath towels one of the days. When I called requesting bath towels be brought up, they never arrived, so we shared one bath towel and supplemented with some hand towels that morning as we all showered. I would still recommend this hotel, but the experience was less than I would expect for a Hilton in downtown Boston.
Melanie
3 晚家庭旅行
8/10
Comfortable, clean, good location
Gordon
2 晚商务旅行
10/10
Martha
1 晚行程
10/10
Francisco X
2 晚商务旅行
10/10
The staff was very friendly. They lent me a phone charger and I brought it back promptly. I also loved their gym. They had machines, dumbbells', kettle bells, bands, rowing machines, ellipticals, stationary bikes, Bosu balls etc.