The facility is in the process of being upgraded so the room we stayed in was already redone and very comfortable for a family of 4. However the bathroom tub was ok as it had paint marks and was a bit clogged. The staff came immediately to handle the bathroom.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
Renovations-Not Idea Vacation
Would have been nice to know they were doing renovations. We were on the 3rd floor and the rooms below us were being renovated (along with the rest of the property). Had to endure banging so loud that it sounded like they were in our rooms! Pool bar was closed, it too was under construction and had to walk around the mess just to get to the pool. Staff was super nice and you could tell they were frustrated as well.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Alfredo
Alfredo,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 10 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Construction was going on and we had no idea, The work crews was working all through day in and out elevators with equipment not to mention returning next morning 5:00am to hear what sounded like fire alarm turns out to be work crew backing trucks constantly to window..Smh
Darnell
Darnell,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
Hotel.com False Advertisement
Hotels.com false advertised the room they sold to me. They took pictures from more expensive room (double room) and advertised it as Studio room. When I got to Hilton hotel the management could not do anything and said to contact Hotel.com, The hotel.com did not do anything to resolve issue. The hotel itselft condition old stinky and they are remodeling and creating dust during stay.
Vadim
Vadim,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Well the first room we got smelled of mold and the bathtub stopper would not work as well as the charger unit bed side and the construction noise. The second room wasn’t bad but the bathtub didn’t work as well as the charger station at the bed side. The rooms are old and need refurbishing. The pool and staff were great..
Earl
Earl,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
Não gostei da localização.
O hotel estava em obra.Muito barulho e sujo.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Free shuttle is a great perk.
The hotel was in the midst of renovations so our room was not yet renovated. The hotel did try to keep construction inconveniences to a minimum. The pool and bar area was nice and the free shuttle service was a great perk.
Cindy
Cindy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Airport Stop
We pretty much just stayed be
Melinda
Melinda,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Below Average for a Hilton
There is a lot of choice in Key West and we booked the Hilton expecting a basic standard as a minimum, the location and property is in a lovely location, but the room was very tired with loud, drippy AC and an unusual bathroom setup. Walking around the hotel it was not as clean or well maintained and given the cost per night, i was expecting better.
Car parking and location to highway was good & there is a shuttle bus that takes you to downtown.
RANJIT
RANJIT,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Rahul
Rahul,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Ok
Fernando
Fernando,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
katrina
katrina,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Cymanthia
Cymanthia,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Carolyn
Carolyn,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Lucena
Lucena,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 25 日
No free wi-fi or premium channels, property in need of updating, just felt old and tired.
Kevis
Kevis,1 晚家庭旅行
Orbitz真实住客点评
4/10 尚可
2025 年 4 月 25 日
No free wi-fi or Premium channels. Rooms are old and in need of renovation to update. Not what I expected for a "4" star resort.