This hotel is very quiet and conveniently located!
Chuangye
1 晚结伴旅行
10/10
Meichen
1 晚行程
10/10
It's great experience to stay here for 6 nights. The room has good night view for Seattle downtown. The service at club lounge is also great at day and night. House keeping service keeps my room clear and is also impressed to me.
And the location is also nice to me, I can walk to Pike Market and even waterfront area and it's very far from Sheraton. West Lake metro station is also near to Sheraton, it's very convenient to take subway to other place like Space Needle and University of Washington.
Chun-Han
6 晚家庭旅行
4/10
A four-star hotel with outdated facilities. You have to wait 15 minutes to take the elevator. The room is filled with foot odor. The bathroom shower faucet is always leaking. The parking fee is $65 per night. I can only say that this is terrible and I will not come back.
Staff was less than helpful. Keys kept losing access to members area. Their printer in lobby didnt work but they had enough ink to make a sign telling you to go buy prints from FedEx upstairs. Pillows were crap. Restaurant attached had fish that tasted terrible. Otherwise, it was great! We stayed 2 nights. Lol.
真实旅客
3 晚行程
10/10
Lauralee
1 晚结伴旅行
10/10
Hotel was perfectly located to get to all the sites. There was an excellent restaurant where we had dinner the first night and a Starbucks right off the lobby of the Sheraton. The lobby was comfortably and beautifully appointed with display windows of blown glass. Two of our planned day tours had pick up at the Sheraton , which made it quite convenient.
Paula
4 晚行程
10/10
Highly recommended, the cleanliness and comfort was amazing.
Cesar
1 晚商务旅行
6/10
I have been staying at Sheraton hotels for years but it's the first time we did not receive housekeeping services even though we stayed for 3 days.
Upon check-in, we were asked if we would require housekeeping services. I said not necessarily change of sheets but at least empty our trash and replenish our paper supplies and coffee.
I had to call for these items on Day 2. I told Guest services to please send housekeeping the next day.
After returning from an all day outing on Day 3, our room was not serviced. No one came.
By then we were too tired to call.
It was an unpleasant experience.
Remedios
3 晚行程
10/10
Ethan
1 晚行程
10/10
Andrea
3 晚结伴旅行
10/10
Great stay. Everything and everyone was great. Loved the view from our room. Nice, clean and comfortable.
Amber
1 晚家庭旅行
6/10
Beds were excellent- but had to ask for more supplies regularly- like towels. Gym was excellent but no hot tub. Elevators were slow at times and we had to go all the way up to get down as it was always full. Much better on weekdays.
Tracy
4 晚家庭旅行
10/10
James
4 晚行程
10/10
It was amazing. Everything was close by enough to walk to. And even at 1 in the morning the staff was more than helpful when I needed help getting my car out of the parking garage. Room was clean and tidy the whole stay we had room service come by twice to make sure of that as well. Top tier service would definitely come again and would recommend.
Jodie
1 晚结伴旅行
10/10
Great location, friendly staff
Katie
1 晚家庭旅行
10/10
Loved staying here! Will definitely be back.
Madeline
1 晚结伴旅行
10/10
Michelle
3 晚商务旅行
10/10
The check in was easy. The room very clean. You can park across the street at Washington Athletic Club for $40 per day, cheaper than hotel parking. Can walk to numerous restaurants.
Lisa
1 晚行程
2/10
We had stayed at the Grand Sheraton of Seattle last year 2024 for Sakura con and we were looking forward to a great stay, but that's not what happened for us. Check in was a hassle with the app not working and my wife not allowed to check-in while I set up as a vendor at the convention. Our room was right by the elevators and guests partying until 2am in the hall. But the worst part was the 2 hour wait for room service that never showed up, even after we called the front desk twice. They said they never received it, then the kitchens said oops we saw it and forgot. The beds were terrible and the shower handle was broken. This is NOT what I expected from a top hotel in Seattle, and not what we experienced last year. Only the porter for our luggage was nice, otherwise the staff was unapologetic and rude. We will be staying somewhere else next year!