first of all service are not great! the room was really hot! i call the front desk to let them know that the ac is not working ! and front desk stating there's no maintenance and we have to wait before they come and fixed i even told them we cant even rest because its really hot ! then i call them and ask for extra towels and toilet paper nobody came we have to go down and get it ourself
jackielou
jackielou,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
It wasn't bad.
June
June,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Terrance
Terrance,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
Sunny Kinchung
Sunny Kinchung,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Sean
Sean,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Sonia
Sonia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Desree
Desree,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Amazing
Christopher
Christopher,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Great experience staff very friendly bery clean rooms
Jose
Jose,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Gilbert Jude
Gilbert Jude,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
Over Charged and No One Response
The clerks came off as unconcerned when asked anything beyond extra towels. The breakfast was hit or miss. One day nothing much next day ok. But for the the 5 days we were there they never put out juice. First day egg potatoes and milk muffing/began only. I was charged for one of my rooms on the card I used to hold even after paying for all 5 rooms. The room was changed and cost decreased but my card still reflects the higher bill As of now I am still owed. back $300+ dollars. I requested correction for 2 says/left a message. No success. I called back when came home. Noone answers so I sent an email but still no one responded. Family keycards kept having to be replaced for not working and the lobby elevator button was very hard to work. Needed some replacement of carpet in a few areas. That being said hotel was clean the the grand suites were nice in size and the lobby was nice for us to gather. My biggest issue is I had to pay for everything when I got there and yet the amount wasn't corrected on after me being there for 5 days and everyone appeared clearly unconcerned or clueless
Tammy D
Tammy D,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Ryan
Ryan,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
It would be nice to know that there is a charge for parking in a vast lot that is shared by hotels and businesses. Not so much the money but the fact that is not stated when booking. Toilet was faulty with the water from tank running constantly. I advices the front desk clerk when I checked out.