Great experience staff very friendly bery clean rooms
Jose
Jose,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Gilbert Jude
Gilbert Jude,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
Over Charged and No One Response
The clerks came off as unconcerned when asked anything beyond extra towels. The breakfast was hit or miss. One day nothing much next day ok. But for the the 5 days we were there they never put out juice. First day egg potatoes and milk muffing/began only. I was charged for one of my rooms on the card I used to hold even after paying for all 5 rooms. The room was changed and cost decreased but my card still reflects the higher bill As of now I am still owed. back $300+ dollars. I requested correction for 2 says/left a message. No success. I called back when came home. Noone answers so I sent an email but still no one responded. Family keycards kept having to be replaced for not working and the lobby elevator button was very hard to work. Needed some replacement of carpet in a few areas. That being said hotel was clean the the grand suites were nice in size and the lobby was nice for us to gather. My biggest issue is I had to pay for everything when I got there and yet the amount wasn't corrected on after me being there for 5 days and everyone appeared clearly unconcerned or clueless
Tammy D
Tammy D,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Ryan
Ryan,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Heavenleigh
Heavenleigh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Best of the best,,
Thank you
Bianca
Bianca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Angelica
Angelica,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Much of the carpets were dirty, door handles were hard to open. Service by employees was good.
Robert
Robert,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Check-in process was good. Noticed the toilet was not flushing and instead of sending someone to come take a look, receptionist left a plunger for us. Two days we were there, there was no coffee in the lobby. 2nd day I mentioned to another receptionist but didn't see her get up to fix the issue. There was no one in the lobby.
Sharat
Sharat,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Roberto
Roberto,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Average overall
Very comfortable rooms, I slept well. The breakfast was mediocre. The room was never cleaned, and we stayed 4 nights.
Melanie
Melanie,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Decent Stay Great Price
Stay was okay Didn’t Really see Front Desk Staff a lot but when I did they were Pleasant it was a great Value and would stay Again
William
William,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Everything but the front desk
Everything was great except the front desk staff was never at the desk and you had to raise your voice to say hello in order to get someone to come help you
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Tiffany
Tiffany,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Erik
Erik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Loving life
Another private and quiet stay at the Larkspur Landing loving life