I checked into the hotel and was a little surprised about the area as there is an abandoned building next door where there were homeless people outside. It was very uncomfortable to go for a walk or see the River as strange people were around. The pool did not have a key to access it which made it possible for anyone to walk in and enjoy this and the spa. On our second day of visiting, we got stuck in the elevator. We kept going up and down and the door would open about a foot wide only. I tried calling for help on the emergency phone and no one at the front desk picked up. It wasn’t until another guest who was waiting for the elevator was able to get the attention of the staff. Our room’s mini fridge barely worked and didn’t keep anything cold enough and we had to throw out food we have purchased to snack on. We saw quite a few cockroaches in the room despite us throwing all trash out twice a day and not keeping anything out. The day of July 4th, the staff closed one of the exits of the parking lot and was charging people to park in the parking lot so that they could attend the fireworks display on the River. We had to wait in line for them to confirm our name and room number. The parking was so full we had to park so far to get to the front of the hotel. All these people who paid $15 to park at the hotel were able to walk into the lobby and sit, use the restroom, get ice from the machine, and worst of all use the amenities.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Kieyesia
Kieyesia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Property and Staff compliment
This was a last minute booking for my daughter's softball tournament. It was my birthday and bad weather and hubby was out of town so we decided to stay to avoid traveling back and forth. We had zero expectations. However, this ended up being the BEST part of my bday weekend thanks to Claire (front desk) and all the various friendly staff. She asked what brought us there and I said my daughter's softball tournament and she then asked are you celebrating anything? I said well it is my birthday today lol. She said let me see what I can do. She then upgraded us to a suite. Just her being so engaging and thoughtful absolutely made my night! Having the extra space esp with all our softball gear was awesome! And the great view was the best 9made me feel like I was on vacation)! This ended up being a one night girls night in retreat! We went to a nice dinner and had girls night in with my daughter what a special night for me! The lady the next morning at the café was also super sweet sorry that I could not remember her name. Sunday Morning my daughter (teen) said Mom I had the best sleep! I said me too! The beds and pillows were super comfy! We do a lot of hotel stays because of softball and this stay is making me want to switch to only Marriott properties! Thank you!
Christy
Christy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Janet
Janet,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Jubal
Jubal,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Trip to Ana Maria Island
Our stay was good, it would have been better if hotel would have a breakfast buffet option.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Robert
Robert,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Lauren
Lauren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Narmin
Narmin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Jn
Jn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
david
david,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Tracy
Tracy,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Terran
Terran,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Gustavo
Gustavo,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Cristoffer
Cristoffer,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Samuel
Samuel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Excellent place!! Great location
Mark
Mark,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
michael
michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Perfect location, clean quite rooms. Wed stay again
Karen
Karen,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 11 日
Terrific location! Love being by the Riverwalk :)
Marisa
Marisa,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
nancy
nancy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
We love that this hotel is right on the river walk. It’s clean and staff is friendly. Has a nice pool.