Microwave didn’t work, roaches in room, door knob was missing and I was stuck in room, had to call front desk to come get me out, toilet seat had dry urine on it
Towanna
Towanna,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 17 日
Worst experience ever
Kenneth
Kenneth,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Great area, clean room.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Gary
Gary,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Main stay
Couldn't drive up to unload luggage. They were doing maintenence
Martha
Martha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
Jennifer
Jennifer,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
The bed was springy and uncomfortable, pillows extremely flimsy, had to get keycards fixed multiple times a day because the card reader kept malfunctioning, and the highway noise was inescapable. Staff was friendly and helpful though.
Christy
Christy,7 晚浪漫旅行
Orbitz真实住客点评
6/10 好
2025 年 4 月 27 日
A huge plus if you offer mobile check ins instead of having to speak to staff at front desk to grab room key.
Pete
Pete,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 11 日
Rooms were dirty snowed of dog urine TVs were outdated without remote controls. Beds didn’t have no pillows on them. Bathrooms were nasty. The only good thing was the African-American front desk. Staff who made me feel better after having all these unfortunate still haven’t got a refund have been calling for three days. Save your money save your time. Save your energy. Find another hotel.
James
James,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 5 日
Horrible
Kaylie
Kaylie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 2 日
Not planning to revisit the location. Ever
Stayed for over three weeks, not sure why the hotel management changed my room last minute to a room with issues after my surgery. I still have a bad taste in my mouth from that experience that affected me so negatively. I am currently in recovery.
Brandi
Brandi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Kayla
Kayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Kayla
Kayla,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
Debra
Debra,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 15 日
Briauna
Briauna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
The staff was really nice and personable. The room was clean and equipped with more than enough amenities. Good location for what I needed.
Kiana
Kiana,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 22 日
Never Again
Elevator was out our entire stay and we were on the 4th floor. Bathtub had the slowest drain of any place we've ever stayed. Front desk never had new towels or sheets for us. We would have to bring ours down for them to wash and dry and then pick them back up. Front desk never had any of the items they advertise that they carry for customers convenience. The free wifi was horrible. I work remotely and had issues our entire stay with how slow the internet is. Just an all around horrible experience.
Andee
Andee,15 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Vatrein
Vatrein,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
There was no remote control for the Tv in the room assigned to me
FLORENCE
FLORENCE,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
Did not have an iron and ironing board
Calvin
Calvin,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 31 日
Had to change sheets upon arrival, coffee pot did not work, heater was very noisy at night, bed was fair in comfort. But fir the price it was as expected.
Janet
Janet,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 27 日
Terrtible customer service.
I arrived at the location after midnight and a sign indicated I needed to call for the attendant. I used the phone in the lobby and dialed zero and the phone rang until it went to a busy signal. I continued calling 4 more times before the attendant showed up.
Once the attendant did show up, I was assigned a handicap room but not with a roll in shower as I had requested. The attendant looked for a room with a roll in shower and provided me electronic keys to the room. The attendant indicated there were no towels in the room so he handed me a pile of them to take to the room.
Once I arrived at the room the keys did not work and I had to go back to the lobby to get a new set.
When I finally got into the room, I saw that there were no hangers for me to hang my clothes on or cups for me to drink any water or take any pills. I called the front desk and was told there were no hangers, they were getting a shipment the next day, but he would bring me some cups.
The condition of the room was poor. The linens were thin and the carpet looked like it had not been vacuumed.
While staying at the hotel I had an accident where I slipped coming out of the roll in shower and hit my head against the gripping bar. I called the front desk and
asked if they would have housekeeping clean the bath room. I was told it was Christmas and there was no housekeeping and I would have to clean it myself. If I wanted any cleaning items, I would have go to the front desk to get them.