Front desk was not manned as stated and had to call out for someone. Room was clean but there was a definite strong smoke smell. Bathroom in need of repair and upgrades would be helpful. Outside was dirty and littered. Would definitely not stay again.
Anne
Anne,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Staff were nice and a accommodating. The room was clean but the furniture was older. Parking was an issue-they had the smallest parking lot I’ve ever seen at an Extended Stay. I parked in a handicap spot jgst so i could be closer to the room.
Jason
Jason,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 5 日
This is not like it looks on the pictures. Its very unclean and shouldn't have the rating it does. I wouldn't recommend staying here. I refunded my money after just a few minutes.
Cameron
Cameron,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Make another choice
I didn’t know that this hotel contracts w/the county to house disadvantaged folks. There were several times lots of shouting & arguing was happening at various rooms.
Sketchy individuals loitering about on the adjacent street, I did not feel safe walking about. Non smoking room next to me had pot smoke wafting thru the air
A garbage can at the end of the hall & visible to me every time I walked out my door was never emptied even when garbage was spilling out onto the ground. At one point the housekeeping cart was parked right next to the can & you’d think the garbage would be taken care of but it was not . One afternoon I was returning to my room & there was police activity in the parking lot investigating a van. Inside the lobby smelled like cigarette smoke. My Room wasn’t too bad but had a heavy artificial scent that I was sensitive to, turning on the A/C took care of the scent after awhile. several lamps were not working @ the drain plug in the shower was broken .I won’t be booking at any Extended Stays In the future as my sister-in-law had a similar experience in a different state.
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Nice and affordable hotel near Reston Town Center
Nice and clean and affordable hotel in Reston, VA near the Reston Town Center Metro stop. It is a "long-stay" setup so no daily cleaning or tower amenity updates, which are OK as the supply at check-in is enough. They do offer clean for stay longer than 7-days without charge.
YICHYUN M
YICHYUN M,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 11 日
AVOID IT! Negative ROI
I strongly urge you to consider other options before booking Reston's ESA. My two cents: AVOID it. Your ROI will be hugely negative. I experienced multiple issues, including safety, cleanliness, broken furniture, unhealthy conditions, and rude personnel. Please SEE the attached images. I am unsure if ESA corporate sends compliance and standards inspectors regularly, as there are at least 15 areas of improvement in a single stay. The website is not allowing me to upload photos, but I will. My experience at Reston's ESA has been one of the worst I have had in over 1,500 nights at hotels worldwide.
pedro
pedro,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Free breakfast at most other hotels are more than just coffee and breakfast bars!
Frank
Frank,14 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Wonderful Staff 😊
I stayed at extended stay Reston for a couple of months. The staff was wonderful actually they became like family. All of the staff was awesome however Jose, Nora and Kumar were the the ones I came in contact with the most and they were all awesome. Nora Auto maternity leave and I'd like to say congratulations on your new bundle of joy! If I ever needed a place to stay in Reston again without a doubt I choose this place because of the excellent customer service from this wonderful staff. Cheers to extended stay Reston. Take care!
Desiree
Desiree,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 6 日
Rough people sre in these rooms. Woken up at 1:30 am by a number of people screaming and cursing. Very unpleasant.
Nerissa
Nerissa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Poor at best!
The room was quite run down. Cabinets and drawers were broken, bathroom sink was stopped up, tub dripped heavily the whole time, etc. The room was not very clean. And the breakfast? There was no breakfast! Coffee and NutriGrain bars is NOT breakfast.
Sherree
Sherree,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 25 日
Nice surroundings but facilities are not well maintained.
Thomas
Thomas,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
It is cost effective
Ahmed
Ahmed,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
I only needed to stay here for 2 nights but the room was comfortable overall. Parking was easy. The only downside in the room was the refrigerator which worked but wasn't very cold which was a little concerning since we needed to keep some medication cold during the stay
Dorien
Dorien,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Desiree
Desiree,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 20 日
Misty M
Misty M,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 20 日
Rebeca
Rebeca,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 19 日
Old run down. Franchise needs to step up.
Thomas
Thomas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 9 日
easy to check in convenient. best breakfast ever
Mel
Mel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
William L Rodgers
William L Rodgers,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Christopher
Christopher,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 2 日
In general it was clean - some vague stains on towels and sheets but they were still washed and clean. Very thin, lightweight blanket on bed which was the main uncomfortable factor about the stay. In general, it was totally fine but little quirks had been overlooked - the toilet flush was a button hidden by the counter in the bathroom and only one night stand on one side, that kind of thing.