Blacklist as it is an extremely bad experience. When we arrived, the hotel told us that no room can be arranged because they have already provided the room to others although we have fully paid the room fee via hotel.com upon reservation. This hotel is really unreliable and it will affect traveler's planning.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2017 年 3 月 12 日
siukam
Hotels.com真实住客点评
8/10 很好
2016 年 2 月 17 日
YUEJUN
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Jose
Jose,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 2 日
Didn't see the Roaches, but got eaten alive!
After my first night I noticed welts on my body. I thought it might be because I have sensitive skin. The second night I had a lot more and so did my husband. He has 32 welts bites! Now we knew we were being eaten alive. We told the office employee. He said they could look and see. I told him I wanted another room. He said they did not have bed bugs in the hotel, but the second floor had roaches. I should him the bites I had on my leg. One was three bites together and was about 2 1/2 inches long. Some welts were one inch in diamentor. Then he asked if I wanted another room, I said YES. He asked a second time. I said YES! He asked a third time. Guess what I said? He gave us a another room on the second floor. Gratefully I did not see any roaches. The first room's door had to be slammed in order to shut. The kitchen faucet came up from it's setting, the bathroom sink did not have a stopper. There were other things wrong, but we lived with it. The second room was better, but there had been a leak upstairs in the bathroom and had evidence of that was in our bathroom shower. Other minor things as well. In my opinion the hotel is extremely ran down and need a complete overhaul. We now refer to it as the Roach Motel.
Donna
Donna,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
The front desk staff was always very helpful. The “breakfast” selection was extremely disappointing though
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Harrison
Harrison,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Need major upgrades
Place need to be updated. Rug in room dirty and no utensil nor pots and pans to cook. A/C not working properly no USB plugs. The place looks dirty and it is.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
The hotel was dirty there was trash from the person that stayed before use dont recommend this hotel.
Adael
Adael,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Room was so so but check in was bad. I tried to change "deluxe king" to two queens as our group size changed and because I booked through hotels.com, the desk clerk would not budge, in spite of having availability. The bed was ok but don't know what made this "deluxe" unit at top dollar! The included breakfast was terrible. Just a ledge in the office with a coffee pot and a hot water pot. "Food" consisted of small packet of oatmeal (no milk) or a stale muffin. Small breakfast bar was option but no real food of any kind. No place to sit so stood drinking coffee in small lobby.
Janice
Janice,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
Yasuhiro
Yasuhiro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Gisella
Gisella,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
Cheryl
Cheryl,7 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Lorien
Lorien,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Carlos
Carlos,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 17 日
Loud noise outside
Brad
Brad,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Araceli
Araceli,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Peter
Peter,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 10 日
It was dirty,, disaster place! I don’t recommend to Anyone to go there! I find out the hair in the towel. The bathroom was dirty. Everything the room is dirty totally I wasn’t happy and I had to sleep. I had not another choice. But look from outside was nice. The inside was terrible.
shahrzad
shahrzad,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Peter
Peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
I had to call IT twice for internet connection issues. There are easier ways
Anna
Anna,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Room Key Malfunction
After check-in around 10pm, climbed 3 flights of stairs to room which wouldn't open. Had to return to front desk to have room key reset. Most inconvenient welcome!