Our experiences begin with a remote that we could not find in the room. They ended up bringing a new one to our room. Then the toilet ran all night. The handle was broken and often times got stuck in the flush position then at 530am the fire alarm in the room went off. However, it didnt go off in the whole hotel just in our room. When we brought the concerns to the front they stated they could not refund us for the stay because we booked with a 3rd party.
VANESSA
VANESSA,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
The hotel was nice and we went there to see a magician who was great. What I loved most was the niceness and professionalism of Stephen at the front desk. I’m really hoping I’m remembering his name, but he was great when we came in he helped us in the morning when we left. He was there so it’s nice to have that personalization. I would definitely stay at this hotel again.
Pilar
Pilar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Everything was amazing lovely hotel
Crystal
Crystal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Natisha
Natisha,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Arif
Arif,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The hotel was so clean and the staff was on top of it!
Jose
Jose,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Very good
Jamel
Jamel,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 28 日
The bed was a lumpy rock. Very clean
Christopher
Christopher,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
😀
JERRY
JERRY,1 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2025 年 4 月 20 日
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Alexandra
Alexandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Jason
Jason,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
We stayed at this property since it was close to Medieval Times. The staff and servers are so professional and friendly especially Denally and Gloria. They made breakfast and late night snacks very enjoyable. They made us feel at home and gave us suggestions about activities in the area. We will be back!
Helene
Helene,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 17 日
A dysfunctional trip
The starting of my stay was amazing until stuff wasn’t working I called the front desk to let them know that the Netflix on the tv wasn’t working they said at 4pm that someone will be in the room to come look at it nobody came until we called 3x till 11pm to fix the tv and the issue still wasn’t fixed the guy told us to wait 10 mins to turn on the tv and the tv still didn’t work we called the front desk and the lady was very rude and switched her attitude when she realized that something was actually wrong so they tried to switch us to a different room I respectfully declined due to the fact I paid for a king and they tried to downsize me to a double queen room !!! But overall the stay was alright and paying $30 for parking for two days is insane it should come with the fact I’m already staying at your non functioning hotel but it’s alright just know I will not be returning to this hotel respectfully
Dominique
Dominique,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
10 out of 10 recommend
Beautiful accommodations! Staff was exceptionally helpful. Room was clean and the view from our room window was gorgeousl!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
My stay was just what I needed. I enjoyed the fitness center, bar and restaurant. The room was clean and comfortable.