Staff friendly and attentive. First night absolutely fine.
Second night not so good. Room not serviced but we managed to find someone to get more coffee/milk etc. Went down to dinner early. Mains came quite quickly. There were 2 couples and then a table of 8 arrived. Their order was taken then our dessert order was taken. We were then told by the waitress that there would be at least a half an hour wait for our dessert!!
We found this unacceptable and left the dining room.
It's unbelievable that the chef/kitchen staff couldn't cope with 12 people in the restaurant at the same time and a delay of 30 minutes was acceptable. If the restaurant had been busy we could have been more understanding. It was a special anniversary for my husband and I, so it was really disappointing.
Gillian
Gillian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Relaxing trip.
Lovely stay at this well located hotel that is10-15 minutes walk from the centre of Bradford on Avon (which is gorgeous). Nice breakfast and very friendly service especially from the lady on breakfast service. The views from the breakfast room and grounds are stunning.
Matt
Matt,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Nice hotel
Nice hotel, great location 15 minutes from town centre by foot. Friendly staff. Delicious breakfast.
Merete
Merete,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Fantastic
Fantastic stay maybe just have some kind of blind for privacy on the ground floor windows
My wife and I were visiting Bradford on Avon for a one night stay.
The hotel was further away from the Town Centre than we thought regards walking distance.
Our room ( no 45 ) was on the 2nd floor.No lifts were available and the spiral staircase and 2nd staircase were quite steep.
The bedroom was cold ( no radiators were working) but there was a freestanding portable electric heater available.
The bedclothes were cold feeling damp and the room never heated up.The shower was noisy having some sort of pump fitted but there was a strong damp smell in the bathroom itself.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Enjoyable stay.
Good value for money.
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
We stayed here to be close to Longleat Safari park for the weekend. After travelling down check in was amazing and really fast! The hotel is beautiful with lots of character in a quiet location. There is a restaurant onsite too. We stayed in The Coach House which is a lovely little annex. We stayed in room 258. The room was beautiful with coffee tea and hot chocolate. The only downsides are that the bed is very hard I found it uncomfortable. Room 258 is under the stairs and upper rooms so on busier nights it was quite loud and could be bothersome if you’re a light sleeper- it’s also ground floor next to the car park but this was fairly quiet! The shower is a fixed head not a wanderlead but the water pressure is good! Overall a beautiful hotel and we would stay again if the mattress was a little softer! Thankyou for a beautiful stay!
Amy
Amy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 8 日
Abbey
Abbey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
Was perfect for our one night stay. We’d booked a treat dinner in bath, at Menu Gordon Jones - highly recommend - and this spot was great for driving in and out of bath.
Everything was great, didn’t have the breakfast so can’t comment. Only downside is the property is a bit noisy, can hear every footstep from upstairs and we were situation on ground floor near the ladies bathroom, so could hear the hand dryer every time I got used. However, the place quietened down naturally at around 11pm and we slept pretty well.
Would rebook.
laila
laila,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 24 日
1 night business stay
Staff seemed very nice on check-in.
I'm not a fan of hotels that have your room in a seperate building to the main facilities, and unfortunately this is the case here. To be fair though the receptionist could see my disappointment (the weather was awful so it meant getting rained on every time i went for food), and she did ask if i would prefer a room in the main building. I didn’t want to be fussy so i politely declined.
The room was a little dissapointing for such a grand building. A bit soulless, but certainly spacious and adequate. Unfortunately for me the mattress was very firm and i ended up sleeping on top of pillows for comfort.
For dinner i opted for soup of the day which was delicious, and then the breaded chicken with garlic green beans. It was basically a schnitzel, and was very tasty, but it seemed to be served on a bed of garlic oil which made the experience very greasy. Not brilliant.
Breakfast: Scrambled Eggs on Sourdough Toast with Sausages. Sausages were delicious. Unfortunately the Sourdough toast came out dry with no butter.
Parking: 10/10 On-site & Free.
Waiters: 10/10 Polite & Helpful.
Reception:10/10 Polite & Helpful.
Room: 7/10: Seperate building. Bland.
Bed: 6/10: Hard Mattress.
Shower: 6/10: Low pressure.
Dinner: 6/10: Greasy & unhealthy
Breakfast: 8/10: Flask Coffee & Dry Sourdough
Overall 6.5/10
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
An enjoyable stay !
We. enjoyed a comfortable stay. The hotel staff were always eager to respond to our requests. The dinner menu, although well cooked and presented, lacked variety.
David
David,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 7 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 29 日
The staff and general areas were very good. Excellent food. Informative,friendly staff
Kate
Kate,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 27 日
Christmas dinner was lovely especially the spiced pumpkin soup, the othe meals we had were very nice too.
Barrie
Barrie,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Angela
Angela,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Lovely hotel
Beautiful location and great staff, the room was cosy and the bed was very comfortable.
Delicious breakfast with lots of choice and good quality food.
The only niggle was that I was on the second floor and there was no lift.
Sarah
Sarah,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Comfy bed and nice warm room.
Incredibly hot water.
Nice hotel.
Laura
Laura,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 21 日
Stay
Good stay. They upgraded us which was nice. It was a nice stay and good breakfast. Cups not big enough for room coffee machine and no milk pods so not enough general milk left on room. Otherwise no problems.
Brioni
Brioni,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 18 日
Ok for short stays
It is ok for short trips. The temperature in the room is too hot. The hotel has lots of cobwebs above chandeliers etc.. The restaurant in the hotel Is just average. The stuff friendly.
Utku
Utku,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 11 日
Perfect for a stopover
Perfect for a stopover visiting bath.
Room was good size and very large bathroom, but there was a slight musty smell and the bathroom was very cold as the only form of heating was the towel rail which wasn’t working properly.
Lovely old building and very helpful staff.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 11 日
Enjoyable stay
We had a seamless, comfortable stay in a beautiful room - 35. I left behind and the hotel boxed it up for Royal Mail to collect and it was received within 3 days. Very pleased!