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Park Hyatt Suzhou

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Jinji Lake

Choose dates to view prices

In the heart of Suzhou, Park Hyatt Suzhou offers a serene escape. Treat yourself to rejuvenating spa treatments or take a refreshing dip in the indoor pool with sun loungers and unwind at Living Room for lunch and dinner. The helpful staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Free cribs/infant beds
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden
The current price is CNY1,517
CNY1,769 total
includes taxes & fees
Apr 6 - Apr 7

Why we love this property

Spa and wellness bliss
Full-service spa offers couples treatment rooms, body scrubs, and facials. The hotel's steam room, fitness room, and garden create a perfect wellness journey.
Luxury garden retreat
The luxury hotel's garden creates a tranquil escape. Carefully curated decor adds refined elegance to this sophisticated retreat.
Culinary journeys
Savor international and Chinese cuisine at the hotel restaurant. A vibrant cafe and bar await culinary explorers. Buffet breakfast starts every day right.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 King Lake View

1 King Lake View | View from room

1 King Lake View

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Lake view

Park Lakeview Terrace Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

1 King Garden View | Minibar, in-room safe, individually decorated, desk

1 King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

1 King Deluxe | Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe | Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

  • 67 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Park Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for 1 King Skywheel View

1 King Skywheel View | Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View | Minibar, in-room safe, individually decorated, desk

2 Twin Skywheel View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Park Lakeview Suite

Park Lakeview Suite | Lake view

Park Lakeview Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hilton Suzhou
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 94 reviews
The price is CNY590
CNY688 total
includes taxes & fees
Apr 13 - Apr 14
Hilton Suzhou
Compare similar properties
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About the neighborhood

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake - 4 min walk - 0.4 km
  • Suzhou Ferris Wheel - 7 min walk - 0.6 km
  • Yuanrong Times Square - 2 min drive - 1.3 km
  • Suzhou International Expo Center - 2 min drive - 1.7 km
  • Suzhou Culture and Arts Center - 2 min drive - 1.9 km

Getting around

  • Wuxi (WUX-Shuofang) - 59 min drive
  • Yixing High-Speed Railway Station - 16 min drive
  • Suzhou North Railway Station - 16 min drive
  • Suzhou New District Railway Tram Stop - 22 min drive
  • Xinghu Jie Station - 16 min walk
  • Hualian Station - 19 min walk
  • Suzhou Olympic Sports Center Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Living Room - ‬7 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬13 min walk
  • ‪Apartment 208 - ‬9 min walk
  • ‪KFC 肯德基 - ‬8 min walk

About this property

Park Hyatt Suzhou

At Park Hyatt Suzhou, you'll be within a 10-minute drive of Jinji Lake and Gate to the East. Guests can indulge in body scrubs at the spa, and international cuisine is served at Living Room, which is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 178 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 65-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Individually decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

Dining

Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle service is offered for an extra charge of CNY 1300 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

Also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Does Park Hyatt Suzhou offer free cancellation for a full refund?

Yes, Park Hyatt Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Hyatt Suzhou?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Park Hyatt Suzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Park Hyatt Suzhou?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Park Hyatt Suzhou?

Yes, an airport shuttle is available. The charge is CNY 1300 per vehicle one-way.

What are the check-in and check-out times at Park Hyatt Suzhou?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Park Hyatt Suzhou and nearby?

Park Hyatt Suzhou has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Park Hyatt Suzhou?

Yes, Living Room offers international cuisine.

Does Park Hyatt Suzhou have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

What's the area around Park Hyatt Suzhou like?

Park Hyatt Suzhou is a short 19-minute walk from Jinji Lake and 12 minutes' walk from Suzhou Ferris Wheel.

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Reviews

Park Hyatt Suzhou Reviews

8.4

Very Good

9.4

Cleanliness

7.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

很喜歡房間的空間感,寬昶,舒適感十足,回到房間有安定，輕鬆和舒適的心情。 房間的整理、清潔工作做的很徹底盡責，每天都是新的一天。 值得選擇優質高尚酒店
chinching, 2-night trip
Verified

8/10 Very good

旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
chinching, 4-night trip
Verified

6/10 Good

Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Wei, 4-night trip
Verified

10/10 Exceptional

like the gardening a lot... remind me of the Park Hyatt Kyoto
JWan, 2-night trip
Verified

10/10 Exceptional

Lin, 1-night trip
Verified

10/10 Exceptional

Xinkai, 2-night trip
Verified

10/10 Exceptional

PEI-CHUN, 3-night trip
Verified

10/10 Exceptional

COREY, 1-night trip
Verified

6/10 Good

Service level needs Training

Paul, 1-night trip
Verified

10/10 Exceptional

Meihua, 2-night trip